Customer Service Jobs in Anna, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Sherman, TX (17 miles from Anna, TX)
- 4 days ago
- Sherman, TX (17 miles from Anna, TX)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3333 N Us Highway 75, Sherman, TX...
Insurance Customer Service Representative
- Plano, TX (22 miles from Anna, TX)
- 6 days ago
- Plano, TX (22 miles from Anna, TX)
- 6 days ago
Casualty license (required) Minimum 1 year of customer service experience Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven...
Customer Service Representative - Field Services
- McKinney, TX (11 miles from Anna, TX)
- 8 days ago
- McKinney, TX (11 miles from Anna, TX)
- 8 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative - Service Department
- Howe, TX (16 miles from Anna, TX)
- 9 days ago
- Howe, TX (16 miles from Anna, TX)
- 9 days ago
Customer Service Representative Responsibilities: Responsible for greeting customers coming into the service department for all service needs....
Customer Service Representative - Westwood Insurance Agency
- Plano, TX (22 miles from Anna, TX)
- 28 days ago
- Plano, TX (22 miles from Anna, TX)
- 28 days ago
& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Remote Customer Service Representative
- McKinney, TX (11 miles from Anna, TX)
- 30+ days ago
- McKinney, TX (11 miles from Anna, TX)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (21 miles from Anna, TX)
- 30+ days ago
- Frisco, TX (21 miles from Anna, TX)
- 30+ days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Insurance Personal Lines Customer Service Agent
- Plano, TX (22 miles from Anna, TX)
- 30+ days ago
- Plano, TX (22 miles from Anna, TX)
- 30+ days ago
Insurance Personal Lines Customer Service Agent Insurance Personal Lines Customer Service Agent locations Plano-Parkwood time type Full time posted on Posted Yesterday job requisition id R 05878 Join...
Utility Customer Service Representative
- Celina, TX (12 miles from Anna, TX)
- 90+ days ago
- Celina, TX (12 miles from Anna, TX)
- 90+ days ago
For the complete Utility Customer Service Representative job description, please click here. The City of Celina is on a four (4) day work week....
Demographic Data for Anna, TX
Moving to Anna, TX? Find some basic demographic data about Anna, TX below.
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Salary for Customer Service Jobs in Anna, TX
Highest Education Level
Customer Services in Anna, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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