Customer Service Jobs in Anna, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Retail Customer Service Associate

  • Sherman, TX (17 miles from Anna, TX)
  • 4 days ago
  • Sherman, TX (17 miles from Anna, TX)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3333 N Us Highway 75, Sherman, TX...

Insurance Customer Service Representative

  • Plano, TX (22 miles from Anna, TX)
  • 6 days ago
  • Plano, TX (22 miles from Anna, TX)
  • 6 days ago

Casualty license (required) Minimum 1 year of customer service experience Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven...

Customer Service Representative - Field Services

  • McKinney, TX (11 miles from Anna, TX)
  • 8 days ago
  • McKinney, TX (11 miles from Anna, TX)
  • 8 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Representative - Service Department

  • Howe, TX (16 miles from Anna, TX)
  • 9 days ago
  • Howe, TX (16 miles from Anna, TX)
  • 9 days ago

Customer Service Representative Responsibilities: Responsible for greeting customers coming into the service department for all service needs....

Customer Service Representative - Westwood Insurance Agency

  • Plano, TX (22 miles from Anna, TX)
  • 28 days ago
  • Plano, TX (22 miles from Anna, TX)
  • 28 days ago

& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...

Remote Customer Service Representative

  • McKinney, TX (11 miles from Anna, TX)
  • 30+ days ago
  • McKinney, TX (11 miles from Anna, TX)
  • 30+ days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service REP - Call Center

  • Frisco, TX (21 miles from Anna, TX)
  • 30+ days ago
  • Frisco, TX (21 miles from Anna, TX)
  • 30+ days ago

Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...

Insurance Personal Lines Customer Service Agent

  • Plano, TX (22 miles from Anna, TX)
  • 30+ days ago
  • Plano, TX (22 miles from Anna, TX)
  • 30+ days ago

Insurance Personal Lines Customer Service Agent Insurance Personal Lines Customer Service Agent locations Plano-Parkwood time type Full time posted on Posted Yesterday job requisition id R 05878 Join...

Utility Customer Service Representative

  • Celina, TX (12 miles from Anna, TX)
  • 90+ days ago
  • Celina, TX (12 miles from Anna, TX)
  • 90+ days ago

For the complete Utility Customer Service Representative job description, please click here. The City of Celina is on a four (4) day work week....

Demographic Data for Anna, TX

Moving to Anna, TX? Find some basic demographic data about Anna, TX below.


Local
National
21,292
252
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Anna, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Anna, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Anna, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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