Customer Service Jobs in Allen, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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The Phoenix Insurance

Client Success Representative (Hybrid) Hot Opportunity

Service Experience in the Property & Casualty Insurance Industry, preferably in an independent agency....

Hybrid In Person
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Liberty Mutual Insurance

Auto Claims Trainee - Remote

Schedule: Full-Time Salary Range: USD $38000.00 - $70000.00 Job Category: Customer Service Description Are Ready to Launch Your Career in Insurance with a Fortune 100 Company? Come Grow with Us!...

Remote Full Time

Property and Casualty Customer Service Representative

  • CAREINGTON INTERNATIONAL CORP
  • Frisco, TX (15 miles from Allen, TX)
  • 22 hours ago
  • Frisco, TX (15 miles from Allen, TX)
  • 22 hours ago

Salary Confidential Position range in Collin County $29k - $47k Per Year Property and Casualty Customer Service Representative CAREINGTON INTERNATIONAL CORP Occupation: Customer Service Representatives...

Hybrid

Insurance Customer Service Agent

  • MCI Careers
  • Dallas, TX (23 miles from Allen, TX)
  • 2 days ago
  • Dallas, TX (23 miles from Allen, TX)
  • 2 days ago

A Property and Casualty license is required for this role. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed....

In Person

Insurance Customer Service Agent (P&C Licensed)

  • MCI Careers
  • Dallas, TX (23 miles from Allen, TX)
  • 2 days ago
  • Dallas, TX (23 miles from Allen, TX)
  • 2 days ago

A Property and Casualty license is required for this role....

In Person

Licensed Insurance Customer Service Agent (Pulte Insurance Agency)

  • PulteGroup
  • Coppell, TX (23 miles from Allen, TX)
  • 60+ days ago
  • Coppell, TX (23 miles from Allen, TX)
  • 60+ days ago

service experience Required Licensing, Registration and/or Certifications Property and Casualty Insurance license required Required Skills/Knowledge Ability to effectively multitask and prioritize...

Hybrid

Demographic Data for Allen, TX

Moving to Allen, TX? Find some basic demographic data about Allen, TX below.

Local
National
118,299
2,863
Medium/Lg

Customer Service Online Courses and Training Opportunities

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Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...
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Salary for Customer Service Jobs in Allen, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Allen, TX offer the following education background
Bachelor's Degree
35.6%
High School or GED
19.9%
Associate's Degree
17.1%
Vocational Degree or Certification
15.2%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Allen, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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