Customer Service Jobs in Allen, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Dallas, TX (23 miles from Allen, TX)
- 4 days ago
- Dallas, TX (23 miles from Allen, TX)
- 4 days ago
This position supports customer service, technical support, and customer sales interactions....
Full-Time Customer Service Representative
- Dallas, TX (23 miles from Allen, TX)
- 27 days ago
- Dallas, TX (23 miles from Allen, TX)
- 27 days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative (Hiring Immediately)
- Dallas, TX (23 miles from Allen, TX)
- 30+ days ago
- Dallas, TX (23 miles from Allen, TX)
- 30+ days ago
We are looking for customer service agents to join our rapidly growing team!...
Customer Service Representative (Nights)
- Dallas, TX (23 miles from Allen, TX)
- 30+ days ago
- Dallas, TX (23 miles from Allen, TX)
- 30+ days ago
We are looking for customer service agents to join our rapidly growing team on the night shift!...
Customer Service Representative II (Park and Recreation - Non-Civil Service)
- Dallas, TX (23 miles from Allen, TX)
- 5 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 5 hours ago
Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Dallas, TX (23 miles from Allen, TX)
- 6 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 6 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Spanish Bilingual Remote Customer Service Representative
- Dallas, TX (23 miles from Allen, TX)
- 9 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 9 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - Westwood Insurance Agency
- Plano, TX (7 miles from Allen, TX)
- 3 days ago
- Plano, TX (7 miles from Allen, TX)
- 3 days ago
& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX (23 miles from Allen, TX)
- 4 days ago
- Dallas, TX (23 miles from Allen, TX)
- 4 days ago
As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkBilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX (23 miles from Allen, TX)
- 4 days ago
- Dallas, TX (23 miles from Allen, TX)
- 4 days ago
As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkCustomer Service Representative (Bilingual)
- Mesquite, TX (21 miles from Allen, TX)
- 4 days ago
- Mesquite, TX (21 miles from Allen, TX)
- 4 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Customer Service Representative - Field Services
- Dallas, TX (23 miles from Allen, TX)
- 4 days ago
- Dallas, TX (23 miles from Allen, TX)
- 4 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Carrollton, TX (18 miles from Allen, TX)
- 5 days ago
- Carrollton, TX (18 miles from Allen, TX)
- 5 days ago
Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (10 miles from Allen, TX)
- 5 days ago
- Richardson, TX (10 miles from Allen, TX)
- 5 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative (Bilingual)
- Plano, TX (7 miles from Allen, TX)
- 6 days ago
- Plano, TX (7 miles from Allen, TX)
- 6 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Demographic Data for Allen, TX
Moving to Allen, TX? Find some basic demographic data about Allen, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Allen, TX
Highest Education Level
Customer Services in Allen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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