Customer Service Jobs in Addison, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 71 Jobs

Customer Service Representative (Bilingual)

  • Irving, TX (11 miles from Addison, TX)
  • 2 hours ago
  • Irving, TX (11 miles from Addison, TX)
  • 2 hours ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative (Bilingual)

  • Dallas, TX (12 miles from Addison, TX)
  • 11 hours ago
  • Dallas, TX (12 miles from Addison, TX)
  • 11 hours ago

As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...

Customer Service Representative

  • Richardson, TX (5 miles from Addison, TX)
  • 14 hours ago
  • Richardson, TX (5 miles from Addison, TX)
  • 14 hours ago

Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...

Senior Customer Service Representative

  • Dallas, TX (12 miles from Addison, TX)
  • 14 hours ago
  • Dallas, TX (12 miles from Addison, TX)
  • 14 hours ago

It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 2+ years customer service OR experience in the healthcare industry **Telecommuting Requirements...

Remote Work

Financial Services Customer Service Representative (FULL-TIME)

  • Dallas, TX (12 miles from Addison, TX)
  • 1 day ago
  • Dallas, TX (12 miles from Addison, TX)
  • 1 day ago

POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk,...

Full-Time Customer Service Representative

  • Dallas, TX (12 miles from Addison, TX)
  • 1 day ago
  • Dallas, TX (12 miles from Addison, TX)
  • 1 day ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Customer Service Representative

  • Dallas, TX (12 miles from Addison, TX)
  • 1 day ago
  • Dallas, TX (12 miles from Addison, TX)
  • 1 day ago

This position supports customer service, technical support, and customer sales interactions....

Bank Customer Service Representative (FULL-TIME & PART-TIME)

  • Dallas, TX (12 miles from Addison, TX)
  • 1 day ago
  • Dallas, TX (12 miles from Addison, TX)
  • 1 day ago

POSITION OVERVIEW: BANK CUSTOMER SERVICE REPRESENTATIVE We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives...

Retail Customer Service Associate

  • Grapevine, TX (13 miles from Addison, TX)
  • 2 days ago
  • Grapevine, TX (13 miles from Addison, TX)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1701 W STATE HIGHWAY 114, GRAPEVINE...

Insurance Customer Service Associate

  • Richardson, TX (5 miles from Addison, TX)
  • 6 days ago
  • Richardson, TX (5 miles from Addison, TX)
  • 6 days ago

service a job alert for this search Insurance Customer Service Richardson, TX, US...

Insurance Customer Service Representative

  • Plano, TX (9 miles from Addison, TX)
  • 6 days ago
  • Plano, TX (9 miles from Addison, TX)
  • 6 days ago

Casualty license (required) Minimum 1 year of customer service experience Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven...

Customer Service Associate

  • Dallas, TX (12 miles from Addison, TX)
  • 7 days ago
  • Dallas, TX (12 miles from Addison, TX)
  • 7 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Customer Service Representative - Field Services

  • Grapevine, TX (13 miles from Addison, TX)
  • 8 days ago
  • Grapevine, TX (13 miles from Addison, TX)
  • 8 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Alternate-Customer Service Representative

  • Irving, TX (11 miles from Addison, TX)
  • 8 days ago
  • Irving, TX (11 miles from Addison, TX)
  • 8 days ago

As an Alternate-Customer Service Representative, you will be part of the customer service department supporting patient care initiatives....

Inbound Customer Service Representative (Tolling)

  • Dallas, TX (12 miles from Addison, TX)
  • 9 days ago
  • Dallas, TX (12 miles from Addison, TX)
  • 9 days ago

We are looking for Customer Service Representatives to support inbound customer service....

Demographic Data for Addison, TX

Moving to Addison, TX? Find some basic demographic data about Addison, TX below.


Local
National
16,528
1,648
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Addison, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Addison, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Addison, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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