Customer Service Jobs in Springfield, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Nashville, TN (24 miles from Springfield, TN)
- 1 day ago
- Nashville, TN (24 miles from Springfield, TN)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
Overnight Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 3 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 3 days ago
Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you!...
Customer Service Representative
- Gallatin, TN (23 miles from Springfield, TN)
- 4 days ago
- Gallatin, TN (23 miles from Springfield, TN)
- 4 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
Personal Lines Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 4 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 4 days ago
Apply for this great position as a personal lines customer service representative today!...
Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 11 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 11 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 12 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 12 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative - Patient Registration
- Nashville, TN (24 miles from Springfield, TN)
- 13 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 13 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 14 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 14 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Associate Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 18 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 18 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Nashville, TN (24 miles from Springfield, TN)
- 23 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 23 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative (Concierge)
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions....
Customer Service Representative I
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at our quarry in Nashville TN....
Remote Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLoss Prevention Customer Service Associate II
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Springfield, TN
Moving to Springfield, TN? Find some basic demographic data about Springfield, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Springfield, TN
Highest Education Level
Customer Services in Springfield, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »