Customer Service Jobs in Springfield, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Retail Customer Service Associate

  • Nashville, TN (24 miles from Springfield, TN)
  • 1 day ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...

Overnight Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 3 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 3 days ago

Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you!...

Customer Service Representative

  • Gallatin, TN (23 miles from Springfield, TN)
  • 4 days ago
  • Gallatin, TN (23 miles from Springfield, TN)
  • 4 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....

Personal Lines Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 4 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 4 days ago

Apply for this great position as a personal lines customer service representative today!...

Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 11 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 11 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 12 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 12 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative - Patient Registration

  • Nashville, TN (24 miles from Springfield, TN)
  • 13 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 13 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 14 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 14 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Associate Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 18 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 18 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Nashville, TN (24 miles from Springfield, TN)
  • 23 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 23 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Springfield, TN
  • 25 days ago
  • Springfield, TN
  • 25 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative (Concierge)

  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago

The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions....

Customer Service Representative I

  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at our quarry in Nashville TN....

Customer Service Representative

  • Gallatin, TN (23 miles from Springfield, TN)
  • 30+ days ago
  • Gallatin, TN (23 miles from Springfield, TN)
  • 30+ days ago

The CSR serves as a liaison to provide product information, solutions, and excellent customer service....

Remote Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Demographic Data for Springfield, TN

Moving to Springfield, TN? Find some basic demographic data about Springfield, TN below.


Local
National
31,851
660
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Springfield, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Springfield, TN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Springfield, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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