Customer Service Jobs in Tennessee
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Insurance4Truckers, LLC
- Hendersonville, TN
- 13 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN
- 13 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
Customer Service Representative Location Lewisburg, Tennessee Job type ContractTemporary Salary $17.00Hour Category Call Center & Customer Service - Customer Service Exciting Opportunity with PDS Tech...
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative-Hybrid Franklin, TN.
- Franklin, TN
- 3 days ago
- Franklin, TN
- 3 days ago
Ability to demonstrate excellent customer services to members, agents and their representatives. Must demonstrate strong attention to detail and proven analytic and problem solving....
Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required....
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Job Summary: Customer Service Representatives are the face of Aetna and impact the agent experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Quality Carriers is looking for an experienced Customer Service Representative (CSR) for a position at our Nashville, TN terminal....
Customer Service Representative - Express Scripts - Remote
- Greeneville, TN
- 11 days ago
- Greeneville, TN
- 11 days ago
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative Position Well known organization, seeking Call Center Customer Service Representatives....
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Nashville, TN
- 16 days ago
- Nashville, TN
- 16 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Nashville, TN Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tennessee
Highest Education Level
Customer Services in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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