Customer Service Jobs in Tennessee

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 50 Jobs

Customer Service Associate

  • Nashville, TN
  • 14 hours ago
  • Nashville, TN
  • 14 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - Aftermarket

  • Memphis, TN
  • 14 hours ago
  • Memphis, TN
  • 14 hours ago

Minimum of two (2) years of customer service experience required. Inside Sales, procurement, distribution or expediting experience preferred....

Customer Service Representative

  • Collierville, TN
  • 23 hours ago
  • Collierville, TN
  • 23 hours ago

Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Strong organizational skills and attention to detail....

Customer Service Representative - PT

  • Nashville, TN
  • 3 days ago
  • Nashville, TN
  • 3 days ago

service....

Commercial Lines CSR

  • Chattanooga, TN
  • 3 days ago
  • Chattanooga, TN
  • 3 days ago

understand the insurance industry through comprehensive training and mentorship Develop and maintain client relationships Assist clients in selecting appropriate insurance coverage Provide excellent customer...

Customer Service Representative

  • Kingsport, TN
  • 3 days ago
  • Kingsport, TN
  • 3 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....

Customer Service Representative

  • Franklin, TN
  • 4 days ago
  • Franklin, TN
  • 4 days ago

This position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a good understanding of customer service best practices. salary: $15 - $16 per hour shift...

Customer Service Representative

  • TN
  • 4 days ago
  • TN
  • 4 days ago

Service Center Kingston Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Columbia, TN
  • 5 days ago
  • Columbia, TN
  • 5 days ago

Customer Service Representative Columbia, TN Type: Contract Category: Administrative Salary: 20.00 Per Hour Reference ID: 10043014 Shortcut: EuhK5z Job Title: Customer Service Representative (Call Center...

Customer Service Representative - Patient Registration

  • Waverly, TN
  • 5 days ago
  • Waverly, TN
  • 5 days ago

Customer Service Representative - Patient Registration Customer Service Representative - Patient Registration locations Ascension Saint Thomas Three Rivers time type Part time posted on Posted Today...

Customer Service Representative

  • Knoxville, TN
  • 5 days ago
  • Knoxville, TN
  • 5 days ago

As a customer service representative with us the minimum responsibilities are: Handling customer calls and processing orders for new services, discontinuations, or changes....

Insurance Customer Service

  • Columbia, TN
  • 6 days ago
  • Columbia, TN
  • 6 days ago

insurance....

Customer Service Representative

  • Alcoa, TN
  • 6 days ago
  • Alcoa, TN
  • 6 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Representative I

  • Nashville, TN
  • 8 days ago
  • Nashville, TN
  • 8 days ago

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at our quarry in Nashville TN....

Customer Service Representative (CSR)

  • Bartlett, TN
  • 8 days ago
  • Bartlett, TN
  • 8 days ago

Work closely with AMs to ensure seamless customer service is provided to all customers. Conduct out-bound call campaigns to generate new business....

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tennessee
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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