Customer Service Jobs in Tennessee

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 63 Jobs
Insurance4Truckers, LLC

Customer Service

Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....

Customer Service Representative

  • Knoxville, TN
  • 8 days ago
  • Knoxville, TN
  • 8 days ago

Demonstrates excellent customer service and interpersonal skills....

Customer Service Representative (Remote)

  • TN
  • 8 hours ago
  • TN
  • 8 hours ago

experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....

Remote Work

Customer Service Representative, Life Contact Center

  • Nashville, TN
  • 11 hours ago
  • Nashville, TN
  • 11 hours ago

You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

  • Nashville, TN
  • 11 hours ago
  • Nashville, TN
  • 11 hours ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Rep I

  • Memphis, TN
  • 12 hours ago
  • Memphis, TN
  • 12 hours ago

What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....

Customer Service Representative-Data Entry

  • Franklin, TN
  • 1 day ago
  • Franklin, TN
  • 1 day ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Customer Service Representative

  • Clarksville, TN
  • 2 days ago
  • Clarksville, TN
  • 2 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Customer Service Representative 12:30pm-9pm EST

  • La Vergne, TN
  • 2 days ago
  • La Vergne, TN
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Insurance Rep (CSR)

  • Knoxville, TN
  • 3 days ago
  • Knoxville, TN
  • 3 days ago

and casualty insurance license OR be prepared to obtain one immediately Have experience with personal lines of insurance or other virtual and/or phone based experience....

Customer Service Representative

  • Gallatin, TN
  • 4 days ago
  • Gallatin, TN
  • 4 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....

Customer Service Representative

  • Shelbyville, TN
  • 5 days ago
  • Shelbyville, TN
  • 5 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

The General Customer Service Representative

  • Nashville, TN
  • 6 days ago
  • Nashville, TN
  • 6 days ago

New hires coming to us who have a property and casualty license although not required for the position will receive a $250 signing bonus Training for this position is in office, full time, and Monday...

Bilingual Spanish Call Center Customer Service Representative

  • Tennessee Ridge, TN
  • 6 days ago
  • Tennessee Ridge, TN
  • 6 days ago

Remote - Bilingual Spanish Call Center Customer Service Representative?...

Customer Service Representative

  • Goodlettsville, TN
  • 7 days ago
  • Goodlettsville, TN
  • 7 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tennessee
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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