Customer Service Jobs in Tennessee
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance - Customer Service Rep ( P & C )
- Applegate Insurance Agency
- Knoxville, TN
- 6 days ago
- Applegate Insurance Agency
- Knoxville, TN
- 6 days ago
service, ideally with a focus on P&C or Personal Lines Insurance Active Property & Casualty Insurance License (or ability to obtain upon hire) Strong working knowledge of homeowners, auto, renters,...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Adecco is currently assisting one of its clients in their search for a **Customer Service Representative in La Vergne, TN!...
Customer Service Representative - Express Scripts -Remote
- Nashville, TN
- 16 hours ago
- Nashville, TN
- 16 hours ago
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service....
Remote WorkCustomer Service Representative **Sr....
Remote Work& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkAs a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
At ABC Supply, Customer Service Representatives provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3315 Lg Highway, Clarksville, TN...
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
Qualifications: Electronic Medical Records Excellent customer service skills. Ability to work both independently and as a team....
Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you!...
PI274646294 a job alert for this search Customer Service Associate Knoxville, Tennessee, United States, 37909...
Maintaining Smith & Wesson's standard of excellence in customer service. Following all Smith & Wesson policies, programs and procedures....
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tennessee
Highest Education Level
Customer Services in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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