Customer Service Jobs in Tennessee
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance - Customer Service Rep ( P & C )
- Applegate Insurance Agency
- Knoxville, TN
- 2 days ago
- Applegate Insurance Agency
- Knoxville, TN
- 2 days ago
lines insurance Excellent phone etiquette and interpersonal skills Ability to multi-task, organize, and prioritize work State-issued property and casualty insurance license OR willingness to obtain...
- Insurance4Truckers, LLC
- Hendersonville, TN
- 12 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN
- 12 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
What Can We Offer You? Orgill, Inc. offers a competitive benefits package that offers valuable benefit options at reasonable costs and provides affordable coverage to our employees: 401(k) Plan...
Customer Service Representative - Cigna Healthcare - Remote
- Nashville, TN
- 1 day ago
- Nashville, TN
- 1 day ago
Our Customer Service team is seeking dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points...
Remote WorkAt Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you!...
**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...
Remote WorkCustomer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkAs a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....
Remote WorkCustomer Service Representative, Life Contact Center
- Nashville, TN
- 2 days ago
- Nashville, TN
- 2 days ago
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote Work**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
New hires coming to us who have a property and casualty license although not required for the position will receive a $250 signing bonus Training for this position is in office, full time, and Monday...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tennessee
Highest Education Level
Customer Services in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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