Customer Service Jobs in Shelbyville, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Customer Service Representative - Patient Registration

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • moments ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • moments ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 1 day ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 1 day ago

At Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

Customer Service Representative

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 2 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 2 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Pet Resort Customer Service Rep

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 3 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 3 days ago

As a Pet Resort Customer Service Rep, you provide exceptional customer service for our clients with either two feet or four....

Medical Equipment Customer Service Representative

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 4 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 4 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative I

  • Lewisburg, TN (16 miles from Shelbyville, TN)
  • 9 days ago
  • Lewisburg, TN (16 miles from Shelbyville, TN)
  • 9 days ago

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I - floater position to be based in the southwest portion of Middle Tennessee area....

Customer Service Representative

  • Shelbyville, TN
  • 23 days ago
  • Shelbyville, TN
  • 23 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Rep I

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 26 days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 26 days ago

What do our Customer Service Representatives (CSR) do? Our CSR s are the first contact to help resolve customers' concerns....

Retail Customer Service Associate

  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 45+ days ago
  • Murfreesboro, TN (21 miles from Shelbyville, TN)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 125 John R Rice Blvd, Murfreesboro...

Demographic Data for Shelbyville, TN

Moving to Shelbyville, TN? Find some basic demographic data about Shelbyville, TN below.


Local
National
36,976
708
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Shelbyville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Shelbyville, TN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Shelbyville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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