Customer Service Jobs in Shelbyville, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 16 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 125 John R Rice Blvd, Murfreesboro...
Pet Resort Customer Service Rep
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 26 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 26 days ago
As a Pet Resort Customer Service Rep, you provide exceptional customer service for our clients with either two feet or four....
Customer Service Representative I
- Lewisburg, TN (16 miles from Shelbyville, TN)
- 30+ days ago
- Lewisburg, TN (16 miles from Shelbyville, TN)
- 30+ days ago
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I - floater position to be based in the southwest portion of Middle Tennessee area....
Demographic Data for Shelbyville, TN
Moving to Shelbyville, TN? Find some basic demographic data about Shelbyville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shelbyville, TN
Highest Education Level
Customer Services in Shelbyville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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