Customer Service Jobs in Pigeon Forge, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

International Customer Service Representative

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 4 days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 4 days ago

Service Description We’re Hiring: International Customer Service Representative Location: Knoxville, Tennessee (On-Site) | Full-Time Are you a detail-oriented, customer-focused professional looking...

Retail Customer Service Associate

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 8 days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...

Customer Service Representative

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 13 days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 13 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative - FT

  • Alcoa, TN (21 miles from Pigeon Forge, TN)
  • 15 days ago
  • Alcoa, TN (21 miles from Pigeon Forge, TN)
  • 15 days ago

service....

Customer Service Representative

  • Sevierville, TN
  • 17 days ago
  • Sevierville, TN
  • 17 days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Customer Service Representative

  • Alcoa, TN (21 miles from Pigeon Forge, TN)
  • 26 days ago
  • Alcoa, TN (21 miles from Pigeon Forge, TN)
  • 26 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Representative

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 28 days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 28 days ago

Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...

Customer Service Representative - Patient Registration

  • Bryson City, NC (23 miles from Pigeon Forge, TN)
  • 45+ days ago
  • Bryson City, NC (23 miles from Pigeon Forge, TN)
  • 45+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 60+ days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 60+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Rep II

  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 60+ days ago
  • Knoxville, TN (21 miles from Pigeon Forge, TN)
  • 60+ days ago

T eam Player – interacts well with customer service team and field sales....

Demographic Data for Pigeon Forge, TN

Moving to Pigeon Forge, TN? Find some basic demographic data about Pigeon Forge, TN below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Pigeon Forge, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Pigeon Forge, TN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pigeon Forge, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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