Customer Service Jobs in Oak Ridge, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representatives
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 3 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 3 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Insurance Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 4 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 4 days ago
Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required....
Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service....
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 30+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 30+ days ago
Your Opportunity Customer Service Representative TitleMax Knoxville, TN As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Retail Customer Service Associate
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
Customer Service Insurance Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
Knoxville, TN 37922 At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, life and health and property and casualty...
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 60+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 60+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Demographic Data for Oak Ridge, TN
Moving to Oak Ridge, TN? Find some basic demographic data about Oak Ridge, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oak Ridge, TN
Highest Education Level
Customer Services in Oak Ridge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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