Customer Service Jobs in Nashville, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Client Support Specialist, Business Insurance
- Franklin, TN (22 miles from Nashville, TN)
- 19 hours ago
- Franklin, TN (22 miles from Nashville, TN)
- 19 hours ago
Two (2) years Business Insurance experience, preferably in an agency Property & Casualty license (or ability to obtain within 90 days). Insurance designation - (i.e....
Call Center Customer Service Representative
- La Vergne, TN (15 miles from Nashville, TN)
- 2 days ago
- La Vergne, TN (15 miles from Nashville, TN)
- 2 days ago
Adecco is currently assisting one of its clients in their search for a **Customer Service Representative in La Vergne, TN!...
Customer Service Representative - Express Scripts -Remote
- Nashville, TN
- 2 days ago
- Nashville, TN
- 2 days ago
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service....
Remote WorkCustomer Service Representative **Sr....
Remote WorkCustomer Service Representative - Commercial Lines
- Franklin, TN (22 miles from Nashville, TN)
- 2 days ago
- Franklin, TN (22 miles from Nashville, TN)
- 2 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative
- Hendersonville, TN (15 miles from Nashville, TN)
- 2 days ago
- Hendersonville, TN (15 miles from Nashville, TN)
- 2 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you!...
Customer Service Representative
- Gallatin, TN (23 miles from Nashville, TN)
- 8 days ago
- Gallatin, TN (23 miles from Nashville, TN)
- 8 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
Apply for this great position as a personal lines customer service representative today!...
Customer Service Representative - Patient Registration
- Franklin, TN (22 miles from Nashville, TN)
- 9 days ago
- Franklin, TN (22 miles from Nashville, TN)
- 9 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative - Patient Registration
- Nashville, TN
- 16 days ago
- Nashville, TN
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - NOC
- Franklin, TN (22 miles from Nashville, TN)
- 16 days ago
- Franklin, TN (22 miles from Nashville, TN)
- 16 days ago
Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world....
Demographic Data for Nashville, TN
Moving to Nashville, TN? Find some basic demographic data about Nashville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Nashville, TN
Highest Education Level
Customer Services in Nashville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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