Customer Service Jobs in Murfreesboro, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Shelbyville, TN (21 miles from Murfreesboro, TN)
- 2 hours ago
- Shelbyville, TN (21 miles from Murfreesboro, TN)
- 2 hours ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
What do our Customer Service Representatives (CSR) do? Our CSR s are the first contact to help resolve customers' concerns....
- Smyrna, TN (16 miles from Murfreesboro, TN)
- 3 days ago
- Smyrna, TN (16 miles from Murfreesboro, TN)
- 3 days ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Customer Service Representative
- Smyrna, TN (16 miles from Murfreesboro, TN)
- 3 days ago
- Smyrna, TN (16 miles from Murfreesboro, TN)
- 3 days ago
level Full Job Description Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee...
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Customer Service Representative - Patient Registration
- Woodbury, TN (16 miles from Murfreesboro, TN)
- 9 days ago
- Woodbury, TN (16 miles from Murfreesboro, TN)
- 9 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 125 John R Rice Blvd, Murfreesboro...
CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 30+ days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 30+ days ago
CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne, TN (Onsite) Contractor Job Details Customer Service Representative - (Remote Contract) Pay: $20/hr Type: Contract - Seasonal SNI Companies...
Customer Service Representative
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 90+ days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Murfreesboro, TN
Moving to Murfreesboro, TN? Find some basic demographic data about Murfreesboro, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Murfreesboro, TN
Highest Education Level
Customer Services in Murfreesboro, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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