Customer Service Jobs in Madison, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Loss Prevention Customer Service Associate II

  • Brentwood, TN (15 miles from Madison, TN)
  • 5 days ago
  • Brentwood, TN (15 miles from Madison, TN)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Transportation Customer Service Representative

  • Nashville, TN (7 miles from Madison, TN)
  • 10 days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 10 days ago

Quality Carriers is looking for an experienced Customer Service Representative (CSR) for a position at our Nashville, TN terminal....

Customer Service Representative

  • Nashville, TN (7 miles from Madison, TN)
  • 11 days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 11 days ago

Customer Service Representative Position Well known organization, seeking Call Center Customer Service Representatives....

Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II

  • Nashville, TN (7 miles from Madison, TN)
  • 16 days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 16 days ago

Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Nashville, TN Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...

Remote Customer Service Representative Healthcare Support

  • Nashville, TN (7 miles from Madison, TN)
  • 30+ days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 30+ days ago

Bring Your Own Device (BYOD) Required We are currently hiring Remote Customer Service Representatives to support state-based healthcare programs, including health insurance marketplaces, Medicaid, and...

Remote Work

Loss Prevention Customer Service Associate II

  • Nashville, TN (7 miles from Madison, TN)
  • 30+ days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Nashville, TN (7 miles from Madison, TN)
  • 45+ days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...

Customer Service Representative

  • Nashville, TN (7 miles from Madison, TN)
  • 45+ days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 45+ days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Nashville, TN (7 miles from Madison, TN)
  • 45+ days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 45+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Internship

  • Brentwood, TN (15 miles from Madison, TN)
  • 60+ days ago
  • Brentwood, TN (15 miles from Madison, TN)
  • 60+ days ago

service and interpersonal skills WHAT WE OFFER: Excellent growth and advancement opportunities Competitive pay based on experience Mentorship Program Teammate Benefits & Total Well-Being We go beyond...

Remote Customer Service Representative

  • Nashville, TN (7 miles from Madison, TN)
  • 60+ days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative - John C Tune Airport

  • Nashville, TN (7 miles from Madison, TN)
  • 90+ days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 90+ days ago

Service Description Contour Airlines is a long-established aviation services company with diverse capabilities....

CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne

  • La Vergne, TN (17 miles from Madison, TN)
  • 90+ days ago
  • La Vergne, TN (17 miles from Madison, TN)
  • 90+ days ago

CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne, TN (Onsite) Contractor Job Details Customer Service Representative - (Remote Contract) Pay: $20/hr Type: Contract - Seasonal SNI Companies...

Customer Service Associate

  • Nashville, TN (7 miles from Madison, TN)
  • 90+ days ago
  • Nashville, TN (7 miles from Madison, TN)
  • 90+ days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Demographic Data for Madison, TN

Moving to Madison, TN? Find some basic demographic data about Madison, TN below.


Local
National
39,821
809
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Madison, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Madison, TN offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Madison, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »