Customer Service Jobs in Madison, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

- Insurance4Truckers, LLC
- Hendersonville, TN (8 miles from Madison, TN)
- 12 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN (8 miles from Madison, TN)
- 12 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
Loss Prevention Customer Service Associate II
- Brentwood, TN (15 miles from Madison, TN)
- 5 days ago
- Brentwood, TN (15 miles from Madison, TN)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Transportation Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 10 days ago
- Nashville, TN (7 miles from Madison, TN)
- 10 days ago
Quality Carriers is looking for an experienced Customer Service Representative (CSR) for a position at our Nashville, TN terminal....
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 11 days ago
- Nashville, TN (7 miles from Madison, TN)
- 11 days ago
Customer Service Representative Position Well known organization, seeking Call Center Customer Service Representatives....
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Nashville, TN (7 miles from Madison, TN)
- 16 days ago
- Nashville, TN (7 miles from Madison, TN)
- 16 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Nashville, TN Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Remote Customer Service Representative Healthcare Support
- Nashville, TN (7 miles from Madison, TN)
- 30+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 30+ days ago
Bring Your Own Device (BYOD) Required We are currently hiring Remote Customer Service Representatives to support state-based healthcare programs, including health insurance marketplaces, Medicaid, and...
Remote WorkLoss Prevention Customer Service Associate II
- Nashville, TN (7 miles from Madison, TN)
- 30+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Nashville, TN (7 miles from Madison, TN)
- 45+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 45+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 45+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 45+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 45+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
- Brentwood, TN (15 miles from Madison, TN)
- 60+ days ago
- Brentwood, TN (15 miles from Madison, TN)
- 60+ days ago
service and interpersonal skills WHAT WE OFFER: Excellent growth and advancement opportunities Competitive pay based on experience Mentorship Program Teammate Benefits & Total Well-Being We go beyond...
Remote Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 60+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - John C Tune Airport
- Nashville, TN (7 miles from Madison, TN)
- 90+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 90+ days ago
Service Description Contour Airlines is a long-established aviation services company with diverse capabilities....
CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne
- La Vergne, TN (17 miles from Madison, TN)
- 90+ days ago
- La Vergne, TN (17 miles from Madison, TN)
- 90+ days ago
CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne, TN (Onsite) Contractor Job Details Customer Service Representative - (Remote Contract) Pay: $20/hr Type: Contract - Seasonal SNI Companies...
- Nashville, TN (7 miles from Madison, TN)
- 90+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Demographic Data for Madison, TN
Moving to Madison, TN? Find some basic demographic data about Madison, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Madison, TN
Highest Education Level
Customer Services in Madison, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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