Customer Service Jobs in Madison, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Nashville, TN (7 miles from Madison, TN)
- 8 hours ago
- Nashville, TN (7 miles from Madison, TN)
- 8 hours ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Nashville, TN (7 miles from Madison, TN)
- 1 day ago
- Nashville, TN (7 miles from Madison, TN)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - PT
- Nashville, TN (7 miles from Madison, TN)
- 3 days ago
- Nashville, TN (7 miles from Madison, TN)
- 3 days ago
service....
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 4 days ago
- Nashville, TN (7 miles from Madison, TN)
- 4 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Customer Service Representative I
- Nashville, TN (7 miles from Madison, TN)
- 8 days ago
- Nashville, TN (7 miles from Madison, TN)
- 8 days ago
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at our quarry in Nashville TN....
- Nashville, TN (7 miles from Madison, TN)
- 19 days ago
- Nashville, TN (7 miles from Madison, TN)
- 19 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Medical Equipment Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 26 days ago
- Nashville, TN (7 miles from Madison, TN)
- 26 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative (Banking)
- Brentwood, TN (15 miles from Madison, TN)
- 30+ days ago
- Brentwood, TN (15 miles from Madison, TN)
- 30+ days ago
Customer Service Representative Reports to: Branch Manager, Asst....
- Goodlettsville, TN (4 miles from Madison, TN)
- 45+ days ago
- Goodlettsville, TN (4 miles from Madison, TN)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration
- Nashville, TN (7 miles from Madison, TN)
- 60+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Gallatin, TN (16 miles from Madison, TN)
- 30+ days ago
- Gallatin, TN (16 miles from Madison, TN)
- 30+ days ago
The SupplyBox.com CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients....
Retail Customer Service Associate
- Nashville, TN (7 miles from Madison, TN)
- 30+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 60+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 60+ days ago
Hall's Culligan in Nashville is currently seeking an Entry Level Customer Service Representative to join our office support team....
Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 60+ days ago
- Nashville, TN (7 miles from Madison, TN)
- 60+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- La Vergne, TN (17 miles from Madison, TN)
- 60+ days ago
- La Vergne, TN (17 miles from Madison, TN)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Madison, TN
Moving to Madison, TN? Find some basic demographic data about Madison, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Madison, TN
Highest Education Level
Customer Services in Madison, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »