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Customer Service Jobs in Knoxville, TN

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Customer Service Representative
Careerbuilder US - Knoxville, TN
service relations to maintain state-mandated SLAs o Consistently meet individual performance standards/metrics Claims Processing: o Navigate the client's internal system / customer service technology...
3 days ago

Demographic Data for Knoxville, TN

Moving to Knoxville, TN? Find some basic demographic data about Knoxville, TN below.

391,389
10,906
Large

Customer Service Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Coursera
Branding and Customer Experience
Whether students come from a Branding or a Customer Experience background or perspective, this course will explore the synergies between and the intersection of the two sets of activities. While...
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Salary for Customer Service Jobs in Knoxville, TN

This is the average annual salary for Customer Service jobs in Knoxville, TN as reported by the BLS.

$33,705

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Highest Education Level

Customer Services in Knoxville, TN offer the following education background
  • Bachelor's Degree (33.3%)
  • High School or GED (24.0%)
  • Vocational or Certification (16.0%)
  • Associate's Degree (14.5%)
  • Master's Degree (7.6%)
  • Some College (3.0%)
  • Doctorate Degree (1.0%)
  • Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Knoxville, TN
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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