Customer Service Jobs in Hermitage, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 20 Jobs

Customer Service Representative - Cigna Healthcare - Remote

  • Nashville, TN (10 miles from Hermitage, TN)
  • 1 day ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 1 day ago

If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....

Remote Work

Customer Service Rep-Auto Parts

  • Nashville, TN (10 miles from Hermitage, TN)
  • 3 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 3 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Representative - John C Tune Airport

  • Nashville, TN (10 miles from Hermitage, TN)
  • 3 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 3 days ago

Service Description Contour Airlines is a long-established aviation services company with diverse capabilities....

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 6 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 6 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Personal Lines Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 6 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 6 days ago

Local Nashville organization is seeking a dedicated Personal Lines Insurance Customer Service Representative (CSR) that is a team player and is looking for financial stability and professional growth...

Retail Customer Service Associate

  • Nashville, TN (10 miles from Hermitage, TN)
  • 11 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 11 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...

Work from Home: Customer Service Representative (Healthcare)

  • Nashville, TN (10 miles from Hermitage, TN)
  • 11 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 11 days ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 11 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 11 days ago

Customer Service Representative 2.8 2.8 out of 5 stars Nashville, TN Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...

Customer Service Representative

  • Hendersonville, TN (13 miles from Hermitage, TN)
  • 12 days ago
  • Hendersonville, TN (13 miles from Hermitage, TN)
  • 12 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne

  • La Vergne, TN (8 miles from Hermitage, TN)
  • 17 days ago
  • La Vergne, TN (8 miles from Hermitage, TN)
  • 17 days ago

CUSTOMER SERVICE REPRESENTATIVE (CONTRACT) Staffing Now La Vergne, TN (Onsite) Contractor Job Details Customer Service Representative - (Remote Contract) Pay: $20/hr Type: Contract - Seasonal SNI Companies...

Representative, Customer Service - Insurance Verification

  • Nashville, TN (10 miles from Hermitage, TN)
  • 18 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 18 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 20 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 20 days ago

Must be local to Nashville TN to apply Location: Nashville TN Monday-Friday 8am-5pm or 9am-6pm $18.00 per hour Currently seeking Customer Service representatives seeking a company to grow with, a career...

Cust Serv Rep

  • Nashville, TN (10 miles from Hermitage, TN)
  • 22 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 22 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Associate

  • Nashville, TN (10 miles from Hermitage, TN)
  • 23 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 23 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - FT

  • Nashville, TN (10 miles from Hermitage, TN)
  • 26 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 26 days ago

service....

Demographic Data for Hermitage, TN

Moving to Hermitage, TN? Find some basic demographic data about Hermitage, TN below.


Local
National
39,326
693
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Hermitage, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hermitage, TN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hermitage, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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