Customer Service Jobs in Goodlettsville, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Nashville, TN (11 miles from Goodlettsville, TN)
- 15 hours ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 15 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - PT
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
service....
Customer Service Representative
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Customer Service Representative I
- Nashville, TN (11 miles from Goodlettsville, TN)
- 8 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 8 days ago
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at our quarry in Nashville TN....
- Nashville, TN (11 miles from Goodlettsville, TN)
- 19 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 19 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Pre-Licensed Customer Service Representative - Remote
- Nashville, TN (11 miles from Goodlettsville, TN)
- 21 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 21 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkMedical Equipment Customer Service Representative
- Nashville, TN (11 miles from Goodlettsville, TN)
- 26 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 26 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative (Banking)
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 30+ days ago
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 30+ days ago
Customer Service Representative Reports to: Branch Manager, Asst....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration
- Nashville, TN (11 miles from Goodlettsville, TN)
- 60+ days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Gallatin, TN (14 miles from Goodlettsville, TN)
- 30+ days ago
- Gallatin, TN (14 miles from Goodlettsville, TN)
- 30+ days ago
The SupplyBox.com CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients....
Retail Customer Service Associate
- Nashville, TN (11 miles from Goodlettsville, TN)
- 30+ days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
Customer Service Representative
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 45+ days ago
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 45+ days ago
Store 4703920: 7108 Moores Lane, Brentwood, Tennessee 37027 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Nashville, TN (11 miles from Goodlettsville, TN)
- 60+ days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 60+ days ago
Hall's Culligan in Nashville is currently seeking an Entry Level Customer Service Representative to join our office support team....
Customer Service Representative
- Nashville, TN (11 miles from Goodlettsville, TN)
- 60+ days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 60+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Goodlettsville, TN
Moving to Goodlettsville, TN? Find some basic demographic data about Goodlettsville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Goodlettsville, TN
Highest Education Level
Customer Services in Goodlettsville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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