Customer Service Jobs in Franklin, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Nashville, TN (22 miles from Franklin, TN)
- 10 hours ago
- Nashville, TN (22 miles from Franklin, TN)
- 10 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
The General Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 9 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 9 days ago
New hires coming to us who have a property and casualty license although not required for the position will receive a $250 signing bonus Training for this position is in office, full time, and Monday...
- Smyrna, TN (24 miles from Franklin, TN)
- 11 days ago
- Smyrna, TN (24 miles from Franklin, TN)
- 11 days ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Customer Service Representative (Concierge)
- Nashville, TN (22 miles from Franklin, TN)
- 11 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 11 days ago
The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions....
- Brentwood, TN (14 miles from Franklin, TN)
- 12 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 12 days ago
service and interpersonal skills WHAT WE OFFER: Excellent growth and advancement opportunities Competitive pay based on experience Mentorship Program Teammate Benefits & Total Well-Being We go beyond...
Customer Service Representative
- La Vergne, TN (24 miles from Franklin, TN)
- 12 days ago
- La Vergne, TN (24 miles from Franklin, TN)
- 12 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
Customer Service Representative I
- Nashville, TN (22 miles from Franklin, TN)
- 12 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 12 days ago
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at our quarry in Nashville TN....
Remote Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 14 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 14 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative-Hybrid Franklin, Tennessee
- Franklin, TN
- 15 days ago
- Franklin, TN
- 15 days ago
Required Qualifications 6+ months previous call center experience or customer service. Multitasking capability with superb time management....
Customer Service Representative - Patient Registration
- Nashville, TN (22 miles from Franklin, TN)
- 16 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
service, call center environment; Required Microsoft Office (Excel and Outlook) computer skills; Requirement Preferred Qualifications 1-3+ years health insurance sales, focus on Medicare health services...
Loss Prevention Customer Service Associate II
- Nashville, TN (22 miles from Franklin, TN)
- 17 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - John C Tune Airport
- Nashville, TN (22 miles from Franklin, TN)
- 26 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 26 days ago
Service Description Contour Airlines is a long-established aviation services company with diverse capabilities....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3070 Mallory Ln, Franklin, TN 37067...
Retail Customer Service Associate
- Nashville, TN (22 miles from Franklin, TN)
- 30+ days ago
- Nashville, TN (22 miles from Franklin, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
Demographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, TN
Highest Education Level
Customer Services in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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