Customer Service Jobs in Franklin, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Personal Lines Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 4 hours ago
- Nashville, TN (22 miles from Franklin, TN)
- 4 hours ago
Apply for this great position as a personal lines customer service representative today!...
Call Center Customer Service Representative Temp to Hire
- Franklin, TN
- 18 hours ago
- Franklin, TN
- 18 hours ago
Call Center Customer Service Representative Temp to Hire Location: Franklin, TN Pay: $15 per hour Bilingual: $16 Schedule: Monday Friday, 8 AM 5 PM Job Type: Temp to Hire Potential to transition to...
Remote WorkCustomer Service Representative - Patient Registration
- Franklin, TN
- 1 day ago
- Franklin, TN
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - The Mall at Green Hills
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- Smyrna, TN (24 miles from Franklin, TN)
- 4 days ago
- Smyrna, TN (24 miles from Franklin, TN)
- 4 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
- Columbia, TN (15 miles from Franklin, TN)
- 5 days ago
- Columbia, TN (15 miles from Franklin, TN)
- 5 days ago
Customer Service Rep 3.6 3.6 out of 5 stars Columbia, TN A company built to serve you. It's your career, Shelter it!...
Required Qualifications 6+ months previous call center experience or customer service. Multitasking capability with superb time management....
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative - Patient Registration
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world....
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 9 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 9 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Associate Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 13 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 13 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Nashville, TN (22 miles from Franklin, TN)
- 18 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 18 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Demographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, TN
Highest Education Level
Customer Services in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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