Customer Service Jobs in Columbia, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative-Hybrid Franklin, Tennessee
- Franklin, TN (15 miles from Columbia, TN)
- 15 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 15 days ago
Required Qualifications 6+ months previous call center experience or customer service. Multitasking capability with superb time management....
Customer Service Representative
- Franklin, TN (15 miles from Columbia, TN)
- 17 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 17 days ago
service, call center environment; Required Microsoft Office (Excel and Outlook) computer skills; Requirement Preferred Qualifications 1-3+ years health insurance sales, focus on Medicare health services...
Retail Customer Service Associate
- Franklin, TN (15 miles from Columbia, TN)
- 30+ days ago
- Franklin, TN (15 miles from Columbia, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3070 Mallory Ln, Franklin, TN 37067...
Customer Service Representative Columbia, TN Type: Contract Category: Administrative Salary: 20.00 Per Hour Reference ID: 10043014 Shortcut: EuhK5z Job Title: Customer Service Representative (Call Center...
Demographic Data for Columbia, TN
Moving to Columbia, TN? Find some basic demographic data about Columbia, TN below.
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Salary for Customer Service Jobs in Columbia, TN
Highest Education Level
Customer Services in Columbia, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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