Customer Service Jobs in Columbia, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Franklin, TN (15 miles from Columbia, TN)
- 2 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3070 Mallory Ln, Franklin, TN 37067...
Customer Service Representative - Patient Registration
- Franklin, TN (15 miles from Columbia, TN)
- 6 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 6 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Franklin, TN (15 miles from Columbia, TN)
- 10 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 10 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
Customer Service Rep 3.6 3.6 out of 5 stars Columbia, TN A company built to serve you. It's your career, Shelter it!...
Customer Service Representative - NOC
- Franklin, TN (15 miles from Columbia, TN)
- 13 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 13 days ago
Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world....
Customer Service Representative I
- Lewisburg, TN (16 miles from Columbia, TN)
- 18 days ago
- Lewisburg, TN (16 miles from Columbia, TN)
- 18 days ago
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I - floater position to be based in the southwest portion of Middle Tennessee area....
Customer Service Representative-Data Entry
- Franklin, TN (15 miles from Columbia, TN)
- 28 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 28 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Demographic Data for Columbia, TN
Moving to Columbia, TN? Find some basic demographic data about Columbia, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbia, TN
Highest Education Level
Customer Services in Columbia, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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