Customer Service Jobs in Columbia, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Retail Customer Service Associate

  • Franklin, TN (15 miles from Columbia, TN)
  • 2 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3070 Mallory Ln, Franklin, TN 37067...

Customer Service Representative - Patient Registration

  • Franklin, TN (15 miles from Columbia, TN)
  • 6 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 6 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Franklin, TN (15 miles from Columbia, TN)
  • 10 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 10 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....

Customer Service Rep

  • Columbia, TN
  • 10 days ago
  • Columbia, TN
  • 10 days ago

Customer Service Rep 3.6 3.6 out of 5 stars Columbia, TN A company built to serve you. It's your career, Shelter it!...

Customer Service Representative - NOC

  • Franklin, TN (15 miles from Columbia, TN)
  • 13 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 13 days ago

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world....

Customer Service Representative I

  • Lewisburg, TN (16 miles from Columbia, TN)
  • 18 days ago
  • Lewisburg, TN (16 miles from Columbia, TN)
  • 18 days ago

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I - floater position to be based in the southwest portion of Middle Tennessee area....

Customer Service Representative-Data Entry

  • Franklin, TN (15 miles from Columbia, TN)
  • 28 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 28 days ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Demographic Data for Columbia, TN

Moving to Columbia, TN? Find some basic demographic data about Columbia, TN below.


Local
National
63,075
1,340
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Columbia, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Columbia, TN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Columbia, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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