Customer Service Jobs in Cleveland, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Chattanooga, TN (22 miles from Cleveland, TN)
- 4 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 4 days ago
understand the insurance industry through comprehensive training and mentorship Develop and maintain client relationships Assist clients in selecting appropriate insurance coverage Provide excellent customer...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 20 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 20 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 20 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 20 days ago
Insight Global is seeking a Customer Service Representative to join their healthcare client in Chattanooga, Tennessee....
Lead Customer Service Representative
- Dalton, GA (22 miles from Cleveland, TN)
- 90+ days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 90+ days ago
Store 2723525: 201 Carbondale Rd SW, Dalton, Georgia 30721 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Chattanooga, TN (22 miles from Cleveland, TN)
- 30+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6101 Lee Hwy, Chattanooga, TN 37421...
Customer Service Associate / Outfitter
- Chattanooga, TN (22 miles from Cleveland, TN)
- 60+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 60+ days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 90+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Rossville, GA (22 miles from Cleveland, TN)
- 90+ days ago
- Rossville, GA (22 miles from Cleveland, TN)
- 90+ days ago
Store 2723508: 1897 McFarland Ave, Rossville, Georgia 30741 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Cleveland, TN
Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cleveland, TN
Highest Education Level
Customer Services in Cleveland, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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