Customer Service Jobs in Brentwood, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

- Insurance4Truckers, LLC
- Hendersonville, TN (23 miles from Brentwood, TN)
- 12 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN (23 miles from Brentwood, TN)
- 12 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
Customer Service Representative - Cigna Healthcare - Remote
- Nashville, TN (9 miles from Brentwood, TN)
- 1 day ago
- Nashville, TN (9 miles from Brentwood, TN)
- 1 day ago
Our Customer Service team is seeking dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points...
Remote WorkSenior Customer Service Representative - HCB
- Nashville, TN (9 miles from Brentwood, TN)
- 1 day ago
- Nashville, TN (9 miles from Brentwood, TN)
- 1 day ago
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkCustomer Service Representative, Life Contact Center
- Nashville, TN (9 miles from Brentwood, TN)
- 2 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 2 days ago
You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Nashville, TN (9 miles from Brentwood, TN)
- 2 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 2 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
The General Customer Service Representative
- Nashville, TN (9 miles from Brentwood, TN)
- 8 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 8 days ago
New hires coming to us who have a property and casualty license although not required for the position will receive a $250 signing bonus Training for this position is in office, full time, and Monday...
Customer Service Representative
- Goodlettsville, TN (20 miles from Brentwood, TN)
- 9 days ago
- Goodlettsville, TN (20 miles from Brentwood, TN)
- 9 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Overnight Customer Service Representative
- Nashville, TN (9 miles from Brentwood, TN)
- 9 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 9 days ago
Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you!...
- Smyrna, TN (15 miles from Brentwood, TN)
- 10 days ago
- Smyrna, TN (15 miles from Brentwood, TN)
- 10 days ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Customer Service Representative (Concierge)
- Nashville, TN (9 miles from Brentwood, TN)
- 10 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 10 days ago
The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions....
service and interpersonal skills WHAT WE OFFER: Excellent growth and advancement opportunities Competitive pay based on experience Mentorship Program Teammate Benefits & Total Well-Being We go beyond...
Customer Service Representative
- Smyrna, TN (15 miles from Brentwood, TN)
- 11 days ago
- Smyrna, TN (15 miles from Brentwood, TN)
- 11 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
Customer Service Representative I
- Nashville, TN (9 miles from Brentwood, TN)
- 11 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 11 days ago
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at our quarry in Nashville TN....
Remote Customer Service Representative
- Nashville, TN (9 miles from Brentwood, TN)
- 13 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 13 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative-Hybrid Franklin, Tennessee
- Franklin, TN (14 miles from Brentwood, TN)
- 14 days ago
- Franklin, TN (14 miles from Brentwood, TN)
- 14 days ago
Required Qualifications 6+ months previous call center experience or customer service. Multitasking capability with superb time management....
Demographic Data for Brentwood, TN
Moving to Brentwood, TN? Find some basic demographic data about Brentwood, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brentwood, TN
Highest Education Level
Customer Services in Brentwood, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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