Customer Service Jobs in Brentwood, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs
Insurance4Truckers, LLC

Customer Service

Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....

Customer Service Representative - Cigna Healthcare - Remote

  • Nashville, TN (9 miles from Brentwood, TN)
  • 1 day ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 1 day ago

Our Customer Service team is seeking dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points...

Remote Work

Senior Customer Service Representative - HCB

  • Nashville, TN (9 miles from Brentwood, TN)
  • 1 day ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 1 day ago

Customer Service Representatives in our permanent work from home role $19.50/hr wage....

Remote Work

Customer Service Representative, Life Contact Center

  • Nashville, TN (9 miles from Brentwood, TN)
  • 2 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 2 days ago

You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

  • Nashville, TN (9 miles from Brentwood, TN)
  • 2 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

The General Customer Service Representative

  • Nashville, TN (9 miles from Brentwood, TN)
  • 8 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 8 days ago

New hires coming to us who have a property and casualty license although not required for the position will receive a $250 signing bonus Training for this position is in office, full time, and Monday...

Customer Service Representative

  • Goodlettsville, TN (20 miles from Brentwood, TN)
  • 9 days ago
  • Goodlettsville, TN (20 miles from Brentwood, TN)
  • 9 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Overnight Customer Service Representative

  • Nashville, TN (9 miles from Brentwood, TN)
  • 9 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 9 days ago

Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you!...

Customer Service Rep I

  • Smyrna, TN (15 miles from Brentwood, TN)
  • 10 days ago
  • Smyrna, TN (15 miles from Brentwood, TN)
  • 10 days ago

What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....

Customer Service Representative (Concierge)

  • Nashville, TN (9 miles from Brentwood, TN)
  • 10 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 10 days ago

The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions....

Internship

  • Brentwood, TN
  • 11 days ago
  • Brentwood, TN
  • 11 days ago

service and interpersonal skills WHAT WE OFFER: Excellent growth and advancement opportunities Competitive pay based on experience Mentorship Program Teammate Benefits & Total Well-Being We go beyond...

Customer Service Representative

  • Smyrna, TN (15 miles from Brentwood, TN)
  • 11 days ago
  • Smyrna, TN (15 miles from Brentwood, TN)
  • 11 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....

Customer Service Representative I

  • Nashville, TN (9 miles from Brentwood, TN)
  • 11 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 11 days ago

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at our quarry in Nashville TN....

Remote Customer Service Representative

  • Nashville, TN (9 miles from Brentwood, TN)
  • 13 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 13 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative-Hybrid Franklin, Tennessee

  • Franklin, TN (14 miles from Brentwood, TN)
  • 14 days ago
  • Franklin, TN (14 miles from Brentwood, TN)
  • 14 days ago

Required Qualifications 6+ months previous call center experience or customer service. Multitasking capability with superb time management....

Demographic Data for Brentwood, TN

Moving to Brentwood, TN? Find some basic demographic data about Brentwood, TN below.


Local
National
61,370
2,810
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Brentwood, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brentwood, TN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brentwood, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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