Customer Service Jobs in Sioux Falls, SD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative at CCL Healthcare
- Sioux Falls, SD
- 1 day ago
- Sioux Falls, SD
- 1 day ago
Job Summary: Under minimum supervision, the Customer Service Representative (CSR) performs a variety of functions and provides service and information by processing orders via e-mail, regular mail,...
desire to provide outstanding customer service Strong technical aptitude Ability to work independently Quiet and professional home work environment free of distractions High-speed internet connection...
Remote WorkThe Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkNearest Major Market: Sioux Falls Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...
experience by providing a superior level of customer service to members, prospective members, and guests....
Associate Customer Service Representative Everyday Banking
- Sioux Falls, SD
- 90+ days ago
- Sioux Falls, SD
- 90+ days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3201 S Louise Ave, Sioux Falls,...
About this role: Wells Fargo is seeking a Lead Customer Service Representative as part of Consumer and Small Business Banking Operations....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Sioux Falls, SD
- 45+ days ago
- Sioux Falls, SD
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
by providing a superior level of customer service to members, prospective members, and guests....
Bilingual Customer Service Representative - Onsite or Remote
- Sioux Falls, SD
- 90+ days ago
- Sioux Falls, SD
- 90+ days ago
Post Bilingual Customer Service Representative - Onsite or Remote Job Category: Call Center Requisition Number: BILIN004092 Posting Details Posted: March 17, 2025 Full-Time Locations Showing 1 location...
Demographic Data for Sioux Falls, SD
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Salary for Customer Service Jobs in Sioux Falls, SD
Highest Education Level
Customer Services in Sioux Falls, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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