Customer Service Jobs in South Dakota
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
& Casualty Insurance License, or willingness to obtain within 90 days A commitment to professional and ethical behavior Effective verbal and written communication skills; communication proficiency...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkJOB DESCRIPTION Position: Insurance Customer Service Representative A local agency needs an experienced Insurance Customer Service Representative....
Customer Service Representative Nights and Weekends
- Sioux Falls, SD
- 8 days ago
- Sioux Falls, SD
- 8 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 925 Eglin St, Rapid City, SD 57701...
Customer Service Representative - Closing Shift - Full-Time
- Rapid City, SD
- 12 days ago
- Rapid City, SD
- 12 days ago
We're hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
Follow all Customer Service policies, processes and guidelines. Ability to deliver high quality customer service consistently in a professional manner. Ability to follow strict policy guidelines....
Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Customer Service Representative - Closing Shift
- Rapid City, SD
- 30+ days ago
- Rapid City, SD
- 30+ days ago
Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Customer Service Representative (Weekends)
- Sioux Falls, SD
- 30+ days ago
- Sioux Falls, SD
- 30+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkBasic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Associate Customer Service Representative Everyday Banking
- Sioux Falls, SD
- 90+ days ago
- Sioux Falls, SD
- 90+ days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Demographic Data for South Dakota
Moving to South Dakota? Find some basic demographic data about South Dakota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in South Dakota
Highest Education Level
Customer Services in South Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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