Customer Service Jobs in South Dakota

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Customer Service Representative

  • Pierre, SD
  • 19 hours ago
  • Pierre, SD
  • 19 hours ago

Customer Service Representative **Sr....

Remote Work

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative

  • Artesian, SD
  • 3 days ago
  • Artesian, SD
  • 3 days ago

Customer service is provided via multi line phone systems. Provide accurate and consistent communication of policy and procedures....

Retail Customer Service Associate

  • Rapid City, SD
  • 4 days ago
  • Rapid City, SD
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 925 Eglin St, Rapid City, SD 57701...

Customer Service Representative at CCL H...

  • Sioux Falls, SD
  • 5 days ago
  • Sioux Falls, SD
  • 5 days ago

Sioux Falls, SD Customer Service Customer Service Representative at CCL Healthcare Customer Service Representative at CCL Healthcare CCL Label Sioux Falls, SD Posted/Updated: Today Job Description Job...

Customer Service Representative I (Full Time) - Sioux Falls

  • Sioux Falls, SD
  • 5 days ago
  • Sioux Falls, SD
  • 5 days ago

deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens....

Remote Customer Service Representative

  • SD
  • 9 days ago
  • SD
  • 9 days ago

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Associate Customer Service Representative

  • Pierre, SD
  • 20 days ago
  • Pierre, SD
  • 20 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Willow Lake, SD
  • 22 days ago
  • Willow Lake, SD
  • 22 days ago

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative/Teller (Part-time) Martin SD

  • Martin, SD
  • 30+ days ago
  • Martin, SD
  • 30+ days ago

We are looking for friendly smiling faces to join our customer service team. To be considered as an applicant please complete and sign the online application form....

Insurance Customer Service Representative (Insurance CSR)

  • Pierre, SD
  • 30+ days ago
  • Pierre, SD
  • 30+ days ago

Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of...

This position supports customer service, technical support, and customer sales interactions....

Remote Work

Customer Service Representative

  • Keystone, SD
  • 30+ days ago
  • Keystone, SD
  • 30+ days ago

Willmar, MN Admin & Clerical Customer Service Representative Customer Service Representative Mt Rushmore Telephone Keystone, SD Posted/Updated: 4 days ago Job Description Job Description/Duties: The...

Insurance Customer Service Agent

  • Clark, SD
  • 45+ days ago
  • Clark, SD
  • 45+ days ago

& Casualty Insurance License, or willingness to obtain within 90 days A commitment to professional and ethical behavior Effective verbal and written communication skills; communication proficiency...

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in South Dakota offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »