Customer Service Jobs in South Dakota

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Pierre, SD
  • 1 day ago
  • Pierre, SD
  • 1 day ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Customer Service Representative, Life Contact Center

  • Pierre, SD
  • 3 days ago
  • Pierre, SD
  • 3 days ago

You will be responsible for answering inbound calls where youll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative

  • Pierre, SD
  • 3 days ago
  • Pierre, SD
  • 3 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Mount Vernon, SD
  • 4 days ago
  • Mount Vernon, SD
  • 4 days ago

Customer service is provided via multi line phone systems. Provide accurate and consistent communication of policy and procedures....

Customer Service Representative/Teller (Part-time) Martin SD

  • Martin, SD
  • 8 days ago
  • Martin, SD
  • 8 days ago

We are looking for friendly smiling faces to join our customer service team. To be considered as an applicant please complete and sign the online application form....

Remote Senior Customer Service Representative

  • Rapid City, SD
  • 8 days ago
  • Rapid City, SD
  • 8 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Customer Service Representative

  • Sioux Falls, SD
  • 9 days ago
  • Sioux Falls, SD
  • 9 days ago

Customer Service Representative 3.1 3.1 out of 5 stars Sioux Falls, SD 57104 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...

Customer Service Representative

  • Bison, SD
  • 10 days ago
  • Bison, SD
  • 10 days ago

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....

Customer Service Representative

  • Sioux Falls, SD
  • 10 days ago
  • Sioux Falls, SD
  • 10 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Insurance Customer Service Representative (Insurance CSR)

  • Pierre, SD
  • 14 days ago
  • Pierre, SD
  • 14 days ago

Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of...

Bilingual Customer Service Representative

  • Sioux Falls, SD
  • 16 days ago
  • Sioux Falls, SD
  • 16 days ago

If these values resonate with you, we encourage you to apply for one of our Bilingual Customer Service Representatives in Sioux Falls, SD....

This position supports customer service, technical support, and customer sales interactions....

Remote Work

Customer Service Representative

  • Keystone, SD
  • 17 days ago
  • Keystone, SD
  • 17 days ago

Willmar, MN Admin & Clerical Customer Service Representative Customer Service Representative Mt Rushmore Telephone Keystone, SD Posted/Updated: 4 days ago Job Description Job Description/Duties: The...

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in South Dakota offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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