Customer Service Jobs in South Dakota

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 26 Jobs

Customer Service Representative at CCL Healthcare

  • Sioux Falls, SD
  • 23 hours ago
  • Sioux Falls, SD
  • 23 hours ago

Job Summary: Under minimum supervision, the Customer Service Representative (CSR) performs a variety of functions and provides service and information by processing orders via e-mail, regular mail,...

Remote Senior Customer Service Representative

  • Rapid City, SD
  • 2 days ago
  • Rapid City, SD
  • 2 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Remote Customer Service Representative

  • Sioux Falls, SD
  • 2 days ago
  • Sioux Falls, SD
  • 2 days ago

desire to provide outstanding customer service Strong technical aptitude Ability to work independently Quiet and professional home work environment free of distractions High-speed internet connection...

Remote Work

Customer Service Representative

  • Sioux Falls, SD
  • 4 days ago
  • Sioux Falls, SD
  • 4 days ago

Nearest Major Market: Sioux Falls Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...

Customer Service Representative

  • Mitchell, SD
  • 11 days ago
  • Mitchell, SD
  • 11 days ago

Customer Service Representative Customer Service Representative locations Mitchell, SD Sioux Falls, SD time type Full time posted on Posted 2 Days Ago job requisition id R-25005660 Location: Avera Payment...

Customer Service Associate

  • Madison, SD
  • 14 days ago
  • Madison, SD
  • 14 days ago

*Must be willing to obtain a South Dakota Property and Casualty insurance license within 90 days of hire....

Customer Service Representative - Day Shift

  • Rapid City, SD
  • 15 days ago
  • Rapid City, SD
  • 15 days ago

Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...

Customer Service Representative - Closing Shift

  • Rapid City, SD
  • 15 days ago
  • Rapid City, SD
  • 15 days ago

Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...

Customer Service Representative

  • Aberdeen, SD
  • 19 days ago
  • Aberdeen, SD
  • 19 days ago

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....

Customer Service Representative (Weekends)

  • Sioux Falls, SD
  • 20 days ago
  • Sioux Falls, SD
  • 20 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Insurance Customer Service Agent

  • Mobridge, SD
  • 24 days ago
  • Mobridge, SD
  • 24 days ago

& Casualty Insurance License, or willingness to obtain within 90 days A commitment to professional and ethical behavior Effective verbal and written communication skills; communication proficiency...

We are hiring customer services agents who are positive and genuinely enjoy helping others....

Remote Work

Customer Service Associate - Temporary

  • Yankton, SD
  • 45+ days ago
  • Yankton, SD
  • 45+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Associate Customer Service Representative Everyday Banking

  • Sioux Falls, SD
  • 90+ days ago
  • Sioux Falls, SD
  • 90+ days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Retail Customer Service Associate

  • Rapid City, SD
  • 30+ days ago
  • Rapid City, SD
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 925 Eglin St, Rapid City, SD 57701...

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in South Dakota offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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