Customer Service Jobs in Brandon, SD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Customer Service Representative at CCL Healthcare

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 2 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 2 days ago

Job Summary: Under minimum supervision, the Customer Service Representative (CSR) performs a variety of functions and provides service and information by processing orders via e-mail, regular mail,...

Remote Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 4 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 4 days ago

desire to provide outstanding customer service Strong technical aptitude Ability to work independently Quiet and professional home work environment free of distractions High-speed internet connection...

Remote Work

Remote Senior Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 4 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 4 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 6 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 6 days ago

Nearest Major Market: Sioux Falls Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...

Customer Service Representative (Weekends)

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 22 days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 22 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Associate Customer Service Representative Everyday Banking

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Retail Customer Service Associate

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3201 S Louise Ave, Sioux Falls,...

Lead Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago

About this role: Wells Fargo is seeking a Lead Customer Service Representative as part of Consumer and Small Business Banking Operations....

Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Mornings

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Bilingual Customer Service Representative - Onsite or Remote

  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago
  • Sioux Falls, SD (6 miles from Brandon, SD)
  • 90+ days ago

Post Bilingual Customer Service Representative - Onsite or Remote Job Category: Call Center Requisition Number: BILIN004092 Posting Details Posted: March 17, 2025 Full-Time Locations Showing 1 location...

Demographic Data for Brandon, SD

Moving to Brandon, SD? Find some basic demographic data about Brandon, SD below.


Local
National
12,619
312
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Brandon, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brandon, SD offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brandon, SD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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