Customer Service Jobs in Greenville, SC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Bilingual Customer Service Representative

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 5 days ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 5 days ago

Follow up on delegated customer service issues to ensure timely closure and resolution....

Customer Service Representative

  • Duncan, SC (16 miles from Greenville, SC)
  • 6 days ago
  • Duncan, SC (16 miles from Greenville, SC)
  • 6 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • Greer, SC (11 miles from Greenville, SC)
  • 11 days ago
  • Greer, SC (11 miles from Greenville, SC)
  • 11 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative III

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 13 days ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 13 days ago

Role requires previous customer service experience handling escalated calls and assistance with monitoring overall department service levels....

Customer Service Rep - Order Entry

  • Duncan, SC (16 miles from Greenville, SC)
  • 14 days ago
  • Duncan, SC (16 miles from Greenville, SC)
  • 14 days ago

Qualifications 1-3 years of customer service/account management experience preferred, will consider otherwise qualified candidates that have demonstrated initiative and desire to grow....

Pre-Licensed Customer Service Representative - Remote

  • Greenville, SC
  • 20 days ago
  • Greenville, SC
  • 20 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative

  • Greenville, SC
  • 29 days ago
  • Greenville, SC
  • 29 days ago

Five-Star Customer Service Experience....

Customer Service Associate

  • Greenville, SC
  • 45+ days ago
  • Greenville, SC
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Rep (Healthcare) On-Site

  • Greenville, SC
  • 60+ days ago
  • Greenville, SC
  • 60+ days ago

Job Title: Customer Service Rep (Healthcare) On-Site Job Description The Healthcare Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet....

Retail Customer Service Associate

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 30+ days ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Peachwood Centre Dr, Spartanburg...

Deli Core Customer Service Rep (125)

  • Piedmont, SC (9 miles from Greenville, SC)
  • 45+ days ago
  • Piedmont, SC (9 miles from Greenville, SC)
  • 45+ days ago

The role of a Deli Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...

Customer Service Rep (125)

  • Piedmont, SC (9 miles from Greenville, SC)
  • 45+ days ago
  • Piedmont, SC (9 miles from Greenville, SC)
  • 45+ days ago

The role of a Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various...

Deli Customer Service Rep (125)

  • Piedmont, SC (9 miles from Greenville, SC)
  • 45+ days ago
  • Piedmont, SC (9 miles from Greenville, SC)
  • 45+ days ago

The role of a Deli Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...

Customer Service Representative

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 60+ days ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 60+ days ago

Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 90+ days ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 90+ days ago

Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Greenville, SC

Moving to Greenville, SC? Find some basic demographic data about Greenville, SC below.


Local
National
229,378
8,920
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in Greenville, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Greenville, SC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greenville, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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