Customer Service Jobs in Duncan, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Spartanburg, SC (6 miles from Duncan, SC)
- 5 days ago
- Spartanburg, SC (6 miles from Duncan, SC)
- 5 days ago
Follow up on delegated customer service issues to ensure timely closure and resolution....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Greer, SC (6 miles from Duncan, SC)
- 12 days ago
- Greer, SC (6 miles from Duncan, SC)
- 12 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative III
- Spartanburg, SC (6 miles from Duncan, SC)
- 13 days ago
- Spartanburg, SC (6 miles from Duncan, SC)
- 13 days ago
Role requires previous customer service experience handling escalated calls and assistance with monitoring overall department service levels....
Qualifications 1-3 years of customer service/account management experience preferred, will consider otherwise qualified candidates that have demonstrated initiative and desire to grow....
Customer Service Representative
- Greenville, SC (16 miles from Duncan, SC)
- 30+ days ago
- Greenville, SC (16 miles from Duncan, SC)
- 30+ days ago
Five-Star Customer Service Experience....
- Greenville, SC (16 miles from Duncan, SC)
- 45+ days ago
- Greenville, SC (16 miles from Duncan, SC)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep (Healthcare) On-Site
- Greenville, SC (16 miles from Duncan, SC)
- 60+ days ago
- Greenville, SC (16 miles from Duncan, SC)
- 60+ days ago
Job Title: Customer Service Rep (Healthcare) On-Site Job Description The Healthcare Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet....
Retail Customer Service Associate
- Spartanburg, SC (6 miles from Duncan, SC)
- 30+ days ago
- Spartanburg, SC (6 miles from Duncan, SC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Peachwood Centre Dr, Spartanburg...
Deli Core Customer Service Rep (125)
- Piedmont, SC (23 miles from Duncan, SC)
- 45+ days ago
- Piedmont, SC (23 miles from Duncan, SC)
- 45+ days ago
The role of a Deli Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...
- Piedmont, SC (23 miles from Duncan, SC)
- 45+ days ago
- Piedmont, SC (23 miles from Duncan, SC)
- 45+ days ago
The role of a Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various...
Deli Customer Service Rep (125)
- Piedmont, SC (23 miles from Duncan, SC)
- 45+ days ago
- Piedmont, SC (23 miles from Duncan, SC)
- 45+ days ago
The role of a Deli Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...
Customer Service Representative
- Spartanburg, SC (6 miles from Duncan, SC)
- 60+ days ago
- Spartanburg, SC (6 miles from Duncan, SC)
- 60+ days ago
Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Spartanburg, SC (6 miles from Duncan, SC)
- 90+ days ago
- Spartanburg, SC (6 miles from Duncan, SC)
- 90+ days ago
Store 2723292: 1804 E Main St, Spartanburg, South Carolina 29307 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Fountain Inn, SC (17 miles from Duncan, SC)
- 90+ days ago
- Fountain Inn, SC (17 miles from Duncan, SC)
- 90+ days ago
Store 2706778: 1300 N Main Street, Fountain Inn, South Carolina 29644 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Demographic Data for Duncan, SC
Moving to Duncan, SC? Find some basic demographic data about Duncan, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Duncan, SC
Highest Education Level
Customer Services in Duncan, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »