Customer Service Jobs in Woonsocket, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Providence, RI (12 miles from Woonsocket, RI)
- 4 days ago
- Providence, RI (12 miles from Woonsocket, RI)
- 4 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative - Hybrid
- Worcester, MA (24 miles from Woonsocket, RI)
- 12 days ago
- Worcester, MA (24 miles from Woonsocket, RI)
- 12 days ago
The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich history and tradition....
Customer Service Representatives
- Worcester, MA (24 miles from Woonsocket, RI)
- 15 days ago
- Worcester, MA (24 miles from Woonsocket, RI)
- 15 days ago
Vaco is hiring for Customer Service Representatives Location: Massachusetts (Candidate must reside in Massachusetts and may work remotely) Pay $20-22 per hour Bilingual (Spanish) preferred but not required...
Remote WorkCustomer Service Associate - Morning & Lunch Shift
- Marlborough, MA (24 miles from Woonsocket, RI)
- 16 days ago
- Marlborough, MA (24 miles from Woonsocket, RI)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
- Seekonk, MA (14 miles from Woonsocket, RI)
- 18 days ago
- Seekonk, MA (14 miles from Woonsocket, RI)
- 18 days ago
As the name suggests, your main priority is to provide great customer service....
Healthcare Customer Service Representative
- Stoughton, MA (21 miles from Woonsocket, RI)
- 19 days ago
- Stoughton, MA (21 miles from Woonsocket, RI)
- 19 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Healthcare Customer Service Representative
- Stoughton, MA (21 miles from Woonsocket, RI)
- 21 days ago
- Stoughton, MA (21 miles from Woonsocket, RI)
- 21 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Senior Customer Service Representative
- Taunton, MA (20 miles from Woonsocket, RI)
- 24 days ago
- Taunton, MA (20 miles from Woonsocket, RI)
- 24 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Customer Service Representative
- Needham, MA (23 miles from Woonsocket, RI)
- 25 days ago
- Needham, MA (23 miles from Woonsocket, RI)
- 25 days ago
Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...
Customer Service Representative
- Providence, RI (12 miles from Woonsocket, RI)
- 29 days ago
- Providence, RI (12 miles from Woonsocket, RI)
- 29 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Entry Level Customer Service Representative- Merrimack, NH
- Wellesley Hills, MA (24 miles from Woonsocket, RI)
- 30+ days ago
- Wellesley Hills, MA (24 miles from Woonsocket, RI)
- 30+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA)....
Customer Service Representative- Merrimack, NH
- Northborough, MA (23 miles from Woonsocket, RI)
- 30+ days ago
- Northborough, MA (23 miles from Woonsocket, RI)
- 30+ days ago
The Role Join our team of Customer Service Representatives, also know as Customer Relationship Advocates (CRA)....
Loss Prevention Customer Service Associate
- Plainville, MA (8 miles from Woonsocket, RI)
- 30+ days ago
- Plainville, MA (8 miles from Woonsocket, RI)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Insurance Service Representative
- Stoughton, MA (21 miles from Woonsocket, RI)
- 45+ days ago
- Stoughton, MA (21 miles from Woonsocket, RI)
- 45+ days ago
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
- Auburn, MA (22 miles from Woonsocket, RI)
- 45+ days ago
- Auburn, MA (22 miles from Woonsocket, RI)
- 45+ days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Demographic Data for Woonsocket, RI
Moving to Woonsocket, RI? Find some basic demographic data about Woonsocket, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Woonsocket, RI
Highest Education Level
Customer Services in Woonsocket, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »