Customer Service Jobs in Rhode Island
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI
- 7 hours ago
- Providence, RI
- 7 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Life Contact Center
- Providence, RI
- 3 days ago
- Providence, RI
- 3 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote Workservice....
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkUnderstands operational procedures and deters acts of dishonesty within established customer service guidelines....
service....
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....
Entry Level Customer Service Representative- Smithfield, RI
- Smithfield, RI
- 90+ days ago
- Smithfield, RI
- 90+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Demographic Data for Rhode Island
Moving to Rhode Island? Find some basic demographic data about Rhode Island below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rhode Island
Highest Education Level
Customer Services in Rhode Island offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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