Customer Service Jobs in Warwick, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (8 miles from Warwick, RI)
- 16 hours ago
- Providence, RI (8 miles from Warwick, RI)
- 16 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate
- Plainville, MA (22 miles from Warwick, RI)
- 2 days ago
- Plainville, MA (22 miles from Warwick, RI)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative, Life Contact Center
- Providence, RI (8 miles from Warwick, RI)
- 3 days ago
- Providence, RI (8 miles from Warwick, RI)
- 3 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative - Smithfield, RI
- Smithfield, RI (14 miles from Warwick, RI)
- 7 days ago
- Smithfield, RI (14 miles from Warwick, RI)
- 7 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
- East Providence, RI (8 miles from Warwick, RI)
- 18 days ago
- East Providence, RI (8 miles from Warwick, RI)
- 18 days ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkInside Sales /Customer Service Representative
- Norton, MA (22 miles from Warwick, RI)
- 30+ days ago
- Norton, MA (22 miles from Warwick, RI)
- 30+ days ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Loss Prevention Customer Service Associate
- Lincoln, RI (14 miles from Warwick, RI)
- 30+ days ago
- Lincoln, RI (14 miles from Warwick, RI)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
service....
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Mansfield, MA (24 miles from Warwick, RI)
- 60+ days ago
- Mansfield, MA (24 miles from Warwick, RI)
- 60+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative
- East Providence, RI (8 miles from Warwick, RI)
- 90+ days ago
- East Providence, RI (8 miles from Warwick, RI)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Assonet, MA (21 miles from Warwick, RI)
- 90+ days ago
- Assonet, MA (21 miles from Warwick, RI)
- 90+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- East Providence, RI (8 miles from Warwick, RI)
- 90+ days ago
- East Providence, RI (8 miles from Warwick, RI)
- 90+ days ago
The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....
Entry Level Customer Service Representative- Smithfield, RI
- Smithfield, RI (14 miles from Warwick, RI)
- 90+ days ago
- Smithfield, RI (14 miles from Warwick, RI)
- 90+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Demographic Data for Warwick, RI
Moving to Warwick, RI? Find some basic demographic data about Warwick, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Warwick, RI
Highest Education Level
Customer Services in Warwick, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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