Customer Service Jobs in Lincoln, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Seekonk, MA (8 miles from Lincoln, RI)
- 5 hours ago
- Seekonk, MA (8 miles from Lincoln, RI)
- 5 hours ago
As the name suggests, your main priority is to provide great customer service....
Healthcare Customer Service Representative
- Stoughton, MA (22 miles from Lincoln, RI)
- 1 day ago
- Stoughton, MA (22 miles from Lincoln, RI)
- 1 day ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Healthcare Customer Service Representative
- Stoughton, MA (22 miles from Lincoln, RI)
- 3 days ago
- Stoughton, MA (22 miles from Lincoln, RI)
- 3 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Senior Customer Service Representative
- Taunton, MA (16 miles from Lincoln, RI)
- 6 days ago
- Taunton, MA (16 miles from Lincoln, RI)
- 6 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (22 miles from Lincoln, RI)
- 6 days ago
- East Taunton, MA (22 miles from Lincoln, RI)
- 6 days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Customer Service Representative
- Providence, RI (6 miles from Lincoln, RI)
- 11 days ago
- Providence, RI (6 miles from Lincoln, RI)
- 11 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Associate Customer Service Representative
- Providence, RI (6 miles from Lincoln, RI)
- 16 days ago
- Providence, RI (6 miles from Lincoln, RI)
- 16 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative- Smithfield, RI
- Johnston, RI (7 miles from Lincoln, RI)
- 18 days ago
- Johnston, RI (7 miles from Lincoln, RI)
- 18 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Manchaug, MA (19 miles from Lincoln, RI)
- 18 days ago
- Manchaug, MA (19 miles from Lincoln, RI)
- 18 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (6 miles from Lincoln, RI)
- 20 days ago
- Providence, RI (6 miles from Lincoln, RI)
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate
- Plainville, MA (8 miles from Lincoln, RI)
- 22 days ago
- Plainville, MA (8 miles from Lincoln, RI)
- 22 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Insurance Service Representative
- Stoughton, MA (22 miles from Lincoln, RI)
- 28 days ago
- Stoughton, MA (22 miles from Lincoln, RI)
- 28 days ago
Previous experience in insurance or customer service (2+ years preferred). Excellent verbal and written communication skills. Strong problem-solving and organizational abilities....
Showroom Customer Service Representative
- Franklin, MA (11 miles from Lincoln, RI)
- 30+ days ago
- Franklin, MA (11 miles from Lincoln, RI)
- 30+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
- East Providence, RI (8 miles from Lincoln, RI)
- 30+ days ago
- East Providence, RI (8 miles from Lincoln, RI)
- 30+ days ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
Customer Service Representative
- Norwood, MA (22 miles from Lincoln, RI)
- 45+ days ago
- Norwood, MA (22 miles from Lincoln, RI)
- 45+ days ago
Customer Service Representative: Description : M.S. Walker has an immediate opening for a full-time Customer Service Representative....
Demographic Data for Lincoln, RI
Moving to Lincoln, RI? Find some basic demographic data about Lincoln, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lincoln, RI
Highest Education Level
Customer Services in Lincoln, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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