Customer Service Jobs in Kingston, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Rep - P&C
- Warwick, RI (15 miles from Kingston, RI)
- 10 days ago
- Warwick, RI (15 miles from Kingston, RI)
- 10 days ago
Class start - 7/14/2025 ***Pay rate to candidate is $20/hr*** Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...
Remote WorkRepresentative, Customer Service - Insurance Verification
- Providence, RI (24 miles from Kingston, RI)
- 16 days ago
- Providence, RI (24 miles from Kingston, RI)
- 16 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Representative - FT
- Warwick, RI (15 miles from Kingston, RI)
- 16 days ago
- Warwick, RI (15 miles from Kingston, RI)
- 16 days ago
service....
Remote Customer Service Representative
- Warwick, RI (15 miles from Kingston, RI)
- 18 days ago
- Warwick, RI (15 miles from Kingston, RI)
- 18 days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Warwick, RI (15 miles from Kingston, RI)
- 45+ days ago
- Warwick, RI (15 miles from Kingston, RI)
- 45+ days ago
Service experience Ability to obtain a Property & Casualty Producer's license in state of residence within 6 weeks of hire (company paid) Dependable and able to work evenings and Saturdays Excellent...
Customer Service Representative
- East Providence, RI (24 miles from Kingston, RI)
- 60+ days ago
- East Providence, RI (24 miles from Kingston, RI)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- East Providence, RI (24 miles from Kingston, RI)
- 90+ days ago
- East Providence, RI (24 miles from Kingston, RI)
- 90+ days ago
The Customer Service Representative will adapt to customer needs to deliver a human and consultative support experience through creative problem solving....
Demographic Data for Kingston, RI
Moving to Kingston, RI? Find some basic demographic data about Kingston, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kingston, RI
Highest Education Level
Customer Services in Kingston, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »