Customer Service Jobs in Greenville, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Customer Service Representative
- Providence, RI (8 miles from Greenville, RI)
- 1 day ago
- Providence, RI (8 miles from Greenville, RI)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Medicare Customer Service Representative
- Providence, RI (8 miles from Greenville, RI)
- 2 days ago
- Providence, RI (8 miles from Greenville, RI)
- 2 days ago
If you are passionate about helping others and have experience in healthcare or customer service, we encourage you to apply.salary: $16 - $18 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High...
Customer Service Representative- Smithfield, RI
- Johnston, RI (4 miles from Greenville, RI)
- 3 days ago
- Johnston, RI (4 miles from Greenville, RI)
- 3 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Manchaug, MA (17 miles from Greenville, RI)
- 3 days ago
- Manchaug, MA (17 miles from Greenville, RI)
- 3 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (8 miles from Greenville, RI)
- 5 days ago
- Providence, RI (8 miles from Greenville, RI)
- 5 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate
- Plainville, MA (14 miles from Greenville, RI)
- 6 days ago
- Plainville, MA (14 miles from Greenville, RI)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative, Life Contact Center
- Providence, RI (8 miles from Greenville, RI)
- 8 days ago
- Providence, RI (8 miles from Greenville, RI)
- 8 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkShowroom Customer Service Representative
- Franklin, MA (16 miles from Greenville, RI)
- 22 days ago
- Franklin, MA (16 miles from Greenville, RI)
- 22 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
- East Providence, RI (10 miles from Greenville, RI)
- 22 days ago
- East Providence, RI (10 miles from Greenville, RI)
- 22 days ago
Close Customer Service Rep Rumford, Rhode Island Technicians 446 days ago Apply Summary: Seeking experienced Customer Service Representatives for Production Planning in a manufacturing environment,...
- Warwick, RI (13 miles from Greenville, RI)
- 28 days ago
- Warwick, RI (13 miles from Greenville, RI)
- 28 days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkInside Sales /Customer Service Representative
- Norton, MA (19 miles from Greenville, RI)
- 30+ days ago
- Norton, MA (19 miles from Greenville, RI)
- 30+ days ago
with MS Office required Well organized and responsible with an aptitude in problem-solving Excellent communication, sales, and customer service skills The ability to work independently and multitask...
Loss Prevention Customer Service Associate
- Lincoln, RI (6 miles from Greenville, RI)
- 30+ days ago
- Lincoln, RI (6 miles from Greenville, RI)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - FT
- Warwick, RI (13 miles from Greenville, RI)
- 45+ days ago
- Warwick, RI (13 miles from Greenville, RI)
- 45+ days ago
service....
Remote Customer Service Representative
- Warwick, RI (13 miles from Greenville, RI)
- 45+ days ago
- Warwick, RI (13 miles from Greenville, RI)
- 45+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Mansfield, MA (19 miles from Greenville, RI)
- 60+ days ago
- Mansfield, MA (19 miles from Greenville, RI)
- 60+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Demographic Data for Greenville, RI
Moving to Greenville, RI? Find some basic demographic data about Greenville, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Greenville, RI
Highest Education Level
Customer Services in Greenville, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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