Customer Service Jobs in Greenville, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative 12:30pm-9pm EST ($21.50/Hr)
- Providence, RI (8 miles from Greenville, RI)
- 1 day ago
- Providence, RI (8 miles from Greenville, RI)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative 10am-6:30pm EST
- Providence, RI (8 miles from Greenville, RI)
- 4 days ago
- Providence, RI (8 miles from Greenville, RI)
- 4 days ago
**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...
Senior Customer Service Representative
- Taunton, MA (22 miles from Greenville, RI)
- 30+ days ago
- Taunton, MA (22 miles from Greenville, RI)
- 30+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Customer Service Representative - FT
- Warwick, RI (13 miles from Greenville, RI)
- 90+ days ago
- Warwick, RI (13 miles from Greenville, RI)
- 90+ days ago
service....
Remote Customer Service Representative
- Warwick, RI (13 miles from Greenville, RI)
- 90+ days ago
- Warwick, RI (13 miles from Greenville, RI)
- 90+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Mansfield, MA (19 miles from Greenville, RI)
- 90+ days ago
- Mansfield, MA (19 miles from Greenville, RI)
- 90+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative
- East Providence, RI (10 miles from Greenville, RI)
- 90+ days ago
- East Providence, RI (10 miles from Greenville, RI)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Greenville, RI
Moving to Greenville, RI? Find some basic demographic data about Greenville, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Greenville, RI
Highest Education Level
Customer Services in Greenville, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Industrial Sales
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Referrals
- Customer Satisfaction
- Reimbursement
- Technical Support
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »