Customer Service Jobs in East Providence, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Medical Equipment Customer Service Representative
- Cranston, RI (2 miles from East Providence, RI)
- 2 days ago
- Cranston, RI (2 miles from East Providence, RI)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- New Bedford, MA (23 miles from East Providence, RI)
- 3 days ago
- New Bedford, MA (23 miles from East Providence, RI)
- 3 days ago
Position Summary: Our growing organization is looking for a skilled problem solver to join our team as a Customer Service Representative....
- North Kingstown, RI (16 miles from East Providence, RI)
- 4 days ago
- North Kingstown, RI (16 miles from East Providence, RI)
- 4 days ago
Job Description: The Customer Service Associate role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for handling retail store associate and customer service issues from inception to resolution...
LP Customer Service Associate I
- Raynham, MA (17 miles from East Providence, RI)
- 5 days ago
- Raynham, MA (17 miles from East Providence, RI)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Seekonk, MA (3 miles from East Providence, RI)
- 45+ days ago
- Seekonk, MA (3 miles from East Providence, RI)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Middletown, RI (20 miles from East Providence, RI)
- 45+ days ago
- Middletown, RI (20 miles from East Providence, RI)
- 45+ days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Senior Customer Service Representative
- Taunton, MA (14 miles from East Providence, RI)
- 45+ days ago
- Taunton, MA (14 miles from East Providence, RI)
- 45+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (18 miles from East Providence, RI)
- 45+ days ago
- East Taunton, MA (18 miles from East Providence, RI)
- 45+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Customer Service Representative - FT
- Warwick, RI (8 miles from East Providence, RI)
- 90+ days ago
- Warwick, RI (8 miles from East Providence, RI)
- 90+ days ago
service....
Remote Customer Service Representative
- Warwick, RI (8 miles from East Providence, RI)
- 90+ days ago
- Warwick, RI (8 miles from East Providence, RI)
- 90+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Mansfield, MA (15 miles from East Providence, RI)
- 90+ days ago
- Mansfield, MA (15 miles from East Providence, RI)
- 90+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for East Providence, RI
Moving to East Providence, RI? Find some basic demographic data about East Providence, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in East Providence, RI
Highest Education Level
Customer Services in East Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »