Customer Service Jobs in Cumberland, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Experienced Customer Service Rep
- Bellingham, MA (8 miles from Cumberland, RI)
- 1 day ago
- Bellingham, MA (8 miles from Cumberland, RI)
- 1 day ago
We are looking for Experienced Customer Service Representatives to help our client grow an enthusiastic and engaged team in Franklin, MA....
Customer Service Representative
- Warwick, RI (17 miles from Cumberland, RI)
- 4 days ago
- Warwick, RI (17 miles from Cumberland, RI)
- 4 days ago
Apply today and take the next step in your customer service career!...
Call Center Customer Service Representative (Temporary)
- Brockton, MA (21 miles from Cumberland, RI)
- 10 days ago
- Brockton, MA (21 miles from Cumberland, RI)
- 10 days ago
Job Description: We are looking for a Customer Service Representative to provide temporary coverage on our team....
Medical Equipment Customer Service Representative
- Southborough, MA (23 miles from Cumberland, RI)
- 21 days ago
- Southborough, MA (23 miles from Cumberland, RI)
- 21 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Mansfield, MA (11 miles from Cumberland, RI)
- 26 days ago
- Mansfield, MA (11 miles from Cumberland, RI)
- 26 days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative
- Warwick, RI (17 miles from Cumberland, RI)
- 27 days ago
- Warwick, RI (17 miles from Cumberland, RI)
- 27 days ago
Service experience Ability to obtain a Property & Casualty Producer's license in state of residence within 6 weeks of hire (company paid) Dependable and able to work evenings and Saturdays Excellent...
LP Customer Service Associate I
- Raynham, MA (19 miles from Cumberland, RI)
- 28 days ago
- Raynham, MA (19 miles from Cumberland, RI)
- 28 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Stoughton, MA (20 miles from Cumberland, RI)
- 29 days ago
- Stoughton, MA (20 miles from Cumberland, RI)
- 29 days ago
This role focuses on outbound calls and requires strong communication and customer service skills....
Customer Service Representative II
- Franklin, MA (9 miles from Cumberland, RI)
- 30+ days ago
- Franklin, MA (9 miles from Cumberland, RI)
- 30+ days ago
Education/Experience: High school diploma or GED preferred. 2-4 years of customer service related experience required....
Customer Service Representative
- Westwood, MA (21 miles from Cumberland, RI)
- 30+ days ago
- Westwood, MA (21 miles from Cumberland, RI)
- 30+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Loss Prevention Customer Service Associate II
- Dedham, MA (23 miles from Cumberland, RI)
- 45+ days ago
- Dedham, MA (23 miles from Cumberland, RI)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Warwick, RI (17 miles from Cumberland, RI)
- 60+ days ago
- Warwick, RI (17 miles from Cumberland, RI)
- 60+ days ago
Strong customer service focus is a must. Ability to convey complex topics to clientele....
Customer Service Representative
- East Providence, RI (10 miles from Cumberland, RI)
- 45+ days ago
- East Providence, RI (10 miles from Cumberland, RI)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Assonet, MA (22 miles from Cumberland, RI)
- 60+ days ago
- Assonet, MA (22 miles from Cumberland, RI)
- 60+ days ago
Store 4707516: 68 S Main St, Assonet, Massachusetts 02702 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative ON CALL - Providence
- Providence, RI (9 miles from Cumberland, RI)
- 60+ days ago
- Providence, RI (9 miles from Cumberland, RI)
- 60+ days ago
Demonstrated experience in customer service....
Demographic Data for Cumberland, RI
Moving to Cumberland, RI? Find some basic demographic data about Cumberland, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cumberland, RI
Highest Education Level
Customer Services in Cumberland, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »