Customer Service Jobs in Cranston, RI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Part Time
- Providence, RI (2 miles from Cranston, RI)
- 4 days ago
- Providence, RI (2 miles from Cranston, RI)
- 4 days ago
Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...
Customer Service Representative
- Providence, RI (2 miles from Cranston, RI)
- 5 days ago
- Providence, RI (2 miles from Cranston, RI)
- 5 days ago
Customer Service Representative **Job Description Summary** JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers with...
- Seekonk, MA (5 miles from Cranston, RI)
- 27 days ago
- Seekonk, MA (5 miles from Cranston, RI)
- 27 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Middletown, RI (19 miles from Cranston, RI)
- 29 days ago
- Middletown, RI (19 miles from Cranston, RI)
- 29 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Senior Customer Service Representative
- Taunton, MA (16 miles from Cranston, RI)
- 30+ days ago
- Taunton, MA (16 miles from Cranston, RI)
- 30+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Senior Customer Service Representative
- East Taunton, MA (20 miles from Cranston, RI)
- 30+ days ago
- East Taunton, MA (20 miles from Cranston, RI)
- 30+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
- Fall River, MA (15 miles from Cranston, RI)
- 30+ days ago
- Fall River, MA (15 miles from Cranston, RI)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative- Smithfield, RI
- Johnston, RI (6 miles from Cranston, RI)
- 45+ days ago
- Johnston, RI (6 miles from Cranston, RI)
- 45+ days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Forestdale, RI (18 miles from Cranston, RI)
- 45+ days ago
- Forestdale, RI (18 miles from Cranston, RI)
- 45+ days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Loss Prevention Customer Service Associate
- Plainville, MA (16 miles from Cranston, RI)
- 45+ days ago
- Plainville, MA (16 miles from Cranston, RI)
- 45+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Showroom Customer Service Representative
- Franklin, MA (20 miles from Cranston, RI)
- 60+ days ago
- Franklin, MA (20 miles from Cranston, RI)
- 60+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative - FT
- Warwick, RI (6 miles from Cranston, RI)
- 60+ days ago
- Warwick, RI (6 miles from Cranston, RI)
- 60+ days ago
service....
Remote Customer Service Representative
- Warwick, RI (6 miles from Cranston, RI)
- 90+ days ago
- Warwick, RI (6 miles from Cranston, RI)
- 90+ days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative
- Mansfield, MA (18 miles from Cranston, RI)
- 90+ days ago
- Mansfield, MA (18 miles from Cranston, RI)
- 90+ days ago
The CSR (Customer Service Representative) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and providing updates as requested....
Customer Service Representative
- East Providence, RI (2 miles from Cranston, RI)
- 90+ days ago
- East Providence, RI (2 miles from Cranston, RI)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Cranston, RI
Moving to Cranston, RI? Find some basic demographic data about Cranston, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cranston, RI
Highest Education Level
Customer Services in Cranston, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Driving
- Written Communication
- Typing
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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