Customer Service Jobs in Willow Grove, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative - PNC Investments
- Philadelphia, PA (13 miles from Willow Grove, PA)
- 21 hours ago
- Philadelphia, PA (13 miles from Willow Grove, PA)
- 21 hours ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Customer Service Representative
- Fort Washington, PA (4 miles from Willow Grove, PA)
- 1 day ago
- Fort Washington, PA (4 miles from Willow Grove, PA)
- 1 day ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Customer Service Representative Specialist - PNC Investments
- Philadelphia, PA (13 miles from Willow Grove, PA)
- 1 day ago
- Philadelphia, PA (13 miles from Willow Grove, PA)
- 1 day ago
Job Description Performs specialized customer service activities and initiatives....
- Fairless Hills, PA (15 miles from Willow Grove, PA)
- 2 days ago
- Fairless Hills, PA (15 miles from Willow Grove, PA)
- 2 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (14 miles from Willow Grove, PA)
- 3 days ago
- King of Prussia, PA (14 miles from Willow Grove, PA)
- 3 days ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (16 miles from Willow Grove, PA)
- 3 days ago
- St Davids, PA (16 miles from Willow Grove, PA)
- 3 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Runnemede, NJ (20 miles from Willow Grove, PA)
- 4 days ago
- Runnemede, NJ (20 miles from Willow Grove, PA)
- 4 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Trenton, NJ (20 miles from Willow Grove, PA)
- 4 days ago
- Trenton, NJ (20 miles from Willow Grove, PA)
- 4 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Philadelphia, PA (13 miles from Willow Grove, PA)
- 6 days ago
- Philadelphia, PA (13 miles from Willow Grove, PA)
- 6 days ago
Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....
Bilingual Claims Customer Service Representative
- Blue Bell, PA (8 miles from Willow Grove, PA)
- 7 days ago
- Blue Bell, PA (8 miles from Willow Grove, PA)
- 7 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Customer Service Representative
- King of Prussia, PA (14 miles from Willow Grove, PA)
- 7 days ago
- King of Prussia, PA (14 miles from Willow Grove, PA)
- 7 days ago
What You’ll Do: Provide unmatched customer service....
Umbrella Insurance Customer Service Representative
- Fort Washington, PA (4 miles from Willow Grove, PA)
- 10 days ago
- Fort Washington, PA (4 miles from Willow Grove, PA)
- 10 days ago
Property and casualty insurance license is preferred but not required. Reasons to Apply: Opportunity to work with a dynamic team in a growing industry....
Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA
- Wayne, PA (16 miles from Willow Grove, PA)
- 13 days ago
- Wayne, PA (16 miles from Willow Grove, PA)
- 13 days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Associate Customer Service Representative
- Trenton, NJ (20 miles from Willow Grove, PA)
- 14 days ago
- Trenton, NJ (20 miles from Willow Grove, PA)
- 14 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
ULINE- Call Center Representative
- Trumbauersville, PA (22 miles from Willow Grove, PA)
- 16 days ago
- Trumbauersville, PA (22 miles from Willow Grove, PA)
- 16 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for Willow Grove, PA
Moving to Willow Grove, PA? Find some basic demographic data about Willow Grove, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Willow Grove, PA
Highest Education Level
Customer Services in Willow Grove, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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