Customer Service Jobs in Wilkes Barre, PA

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Customer Service jobs in Wilkes Barre, PA edit

Demographic Data for Wilkes Barre, PA

Moving to Wilkes Barre, PA? Find some basic demographic data about Wilkes Barre, PA below.

Median Age

Average HouseHold Income

Home Value vs Household Income in Wilkes Barre, PA

Total Population

74,653

Number of Businesses

2,108

City Size

Medium

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations

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Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...

Customer Experience Design for Customer Success: Designing Great Customer Experiences

Businesses that deliver great customer service often have a strong customer experience strategy to guide their improvements. In this course, youll learn about the different components that go...

Salary for Customer Service Jobs in Wilkes Barre, PA

This is the average annual salary for Customer Service jobs in Wilkes Barre, PA as reported by the BLS.

$35,847

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Property and Casualty License

Highest Education Level

Customer Services in Wilkes Barre, PA offer the following education background

Bachelor's Degree (33.4%)
High School or GED (23.7%)
Vocational or Certification (16.0%)
Associate's Degree (14.6%)
Master's Degree (7.6%)
Some College (3.0%)
Doctorate Degree (1.0%)
Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Wilkes Barre, PA

1-2 years (42.9%)
Less than 1 year (38.0%)
None (6.9%)
2-4 years (6.8%)
4-6 years (4.1%)
6-8 years (1.1%)
8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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