Customer Service Jobs in Wilkes Barre, PA

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Wilkes Barre, PA

, P&C Top Skills Details: Customer Service, Call Center, Property and Casualty Insurance Additional Skills & Qualifications: -1-2 Years of Customer Service Experience-Excellent written and verbal communication...

18 days ago

Automotive Insurance Service Representative

Aerotek - Wilkes Barre, PA

Description: Must Haves: - Prior experience working with Auto Insurance - Personal OR Commercial - Active Property and Casualty License - Strong customer service mindset - Empathy and ability de-escalate...

20 days ago

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Demographic Data for Wilkes Barre, PA

Moving to Wilkes Barre, PA? Find some basic demographic data about Wilkes Barre, PA below.

Median Age

Average HouseHold Income

Home Value vs Household Income in Wilkes Barre, PA

Total Population

74,653

Number of Businesses

2,108

City Size

Medium

Customer Service Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations

Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Customer Analytics

Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...

Customer Experience Design for Customer Success: Effective CX Design and Customer Journeys

The bar good customer service has been repeatedly raised in the competitive digital era, with customer experience (CX) design offering a way for businesses to pull ahead of their competition...

Salary for Customer Service Jobs in Wilkes Barre, PA

This is the average annual salary for Customer Service jobs in Wilkes Barre, PA as reported by the BLS.

$35,847

Top Hiring Companies

Top hiring companies in your area for Customer Service positions

Licensing / Certification

Required or preferred licenses and certifications for Customer Service positions.

Property and Casualty License

Highest Education Level

Customer Services in Wilkes Barre, PA offer the following education background

Bachelor's Degree (33.3%)
High School or GED (24.0%)
Vocational or Certification (16.0%)
Associate's Degree (14.5%)
Master's Degree (7.6%)
Some College (3.0%)
Doctorate Degree (1.0%)
Some High School (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Wilkes Barre, PA

1-2 years (42.9%)
Less than 1 year (38.0%)
None (6.9%)
2-4 years (6.8%)
4-6 years (4.1%)
6-8 years (1.1%)
8-10 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

= trending

Other Titles

Here are some other career titles that require similar skills

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