Customer Service Jobs in Wexford, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Clerical Assistant 3)
- Beaver Falls, PA (17 miles from Wexford, PA)
- 2 days ago
- Beaver Falls, PA (17 miles from Wexford, PA)
- 2 days ago
Are you passionate about customer service and looking for an opportunity to enhance your skills?...
Health Care Customer Service, Associate
- Pittsburgh, PA (20 miles from Wexford, PA)
- 11 days ago
- Pittsburgh, PA (20 miles from Wexford, PA)
- 11 days ago
Apply today to become a Health Care Customer Service, Associate!...
Remote WorkInsurance Customer Service Representative
- Coraopolis, PA (10 miles from Wexford, PA)
- 24 days ago
- Coraopolis, PA (10 miles from Wexford, PA)
- 24 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative
- Pittsburgh, PA (20 miles from Wexford, PA)
- 25 days ago
- Pittsburgh, PA (20 miles from Wexford, PA)
- 25 days ago
Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving...
Retail Customer Service Associate
- Butler, PA (21 miles from Wexford, PA)
- 29 days ago
- Butler, PA (21 miles from Wexford, PA)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...
- Pittsburgh, PA (20 miles from Wexford, PA)
- 30+ days ago
- Pittsburgh, PA (20 miles from Wexford, PA)
- 30+ days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Associate, Electronics
- Pittsburgh, PA (20 miles from Wexford, PA)
- 90+ days ago
- Pittsburgh, PA (20 miles from Wexford, PA)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Pittsburgh, PA (20 miles from Wexford, PA)
- 90+ days ago
- Pittsburgh, PA (20 miles from Wexford, PA)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Coraopolis, PA (10 miles from Wexford, PA)
- 90+ days ago
- Coraopolis, PA (10 miles from Wexford, PA)
- 90+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Demographic Data for Wexford, PA
Moving to Wexford, PA? Find some basic demographic data about Wexford, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wexford, PA
Highest Education Level
Customer Services in Wexford, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »