Customer Service Jobs in Westtown, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative I
- Limerick, PA (18 miles from Westtown, PA)
- moments ago
- Limerick, PA (18 miles from Westtown, PA)
- moments ago
Overview : The Customer Service Representative supports our company divisions....
- Swedesboro, NJ (15 miles from Westtown, PA)
- 13 hours ago
- Swedesboro, NJ (15 miles from Westtown, PA)
- 13 hours ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative (Level 1 - Vaccines)
- Collegeville, PA (18 miles from Westtown, PA)
- 16 hours ago
- Collegeville, PA (18 miles from Westtown, PA)
- 16 hours ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Customer Service Representative
- Bala Cynwyd, PA (18 miles from Westtown, PA)
- 1 day ago
- Bala Cynwyd, PA (18 miles from Westtown, PA)
- 1 day ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Fort Washington, PA (23 miles from Westtown, PA)
- 2 days ago
- Fort Washington, PA (23 miles from Westtown, PA)
- 2 days ago
As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....
Customer Service Representative - Return Agent - Philadelphia International Airport
- Philadelphia, PA (20 miles from Westtown, PA)
- 3 days ago
- Philadelphia, PA (20 miles from Westtown, PA)
- 3 days ago
Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...
Customer Service Representative (Medicare)
- Middle City West, PA (19 miles from Westtown, PA)
- 5 days ago
- Middle City West, PA (19 miles from Westtown, PA)
- 5 days ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Umbrella Insurance Customer Service Representative
- Fort Washington, PA (23 miles from Westtown, PA)
- 7 days ago
- Fort Washington, PA (23 miles from Westtown, PA)
- 7 days ago
Dental insurance Flexible spending account Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer service Property & Casualty License Communication skills...
Insurance Specialist Customer Service Representative
- Fort Washington, PA (23 miles from Westtown, PA)
- 7 days ago
- Fort Washington, PA (23 miles from Westtown, PA)
- 7 days ago
Immediate need for a talented Insurance Specialist Customer Service Representative....
Insurance Specialist - Customer Service Representative
- Fort Washington, PA (23 miles from Westtown, PA)
- 7 days ago
- Fort Washington, PA (23 miles from Westtown, PA)
- 7 days ago
Required Experience: Property and Casualty License in the State of PA Preferred College degree preferred or equivalent years of industry experience and high school diploma. 3-5 years of experience in...
Insurance Customer Service Representative
- Wayne, PA (11 miles from Westtown, PA)
- 8 days ago
- Wayne, PA (11 miles from Westtown, PA)
- 8 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Fort Washington, PA (23 miles from Westtown, PA)
- 8 days ago
- Fort Washington, PA (23 miles from Westtown, PA)
- 8 days ago
Demonstrated relationship-building skills evaluating individual insurance needs and offering appropriate products/solutions relating to personal lines of umbrella coverage....
Customer Service Representative
- West Chester, PA (5 miles from Westtown, PA)
- 8 days ago
- West Chester, PA (5 miles from Westtown, PA)
- 8 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative
- Wilmington, DE (14 miles from Westtown, PA)
- 8 days ago
- Wilmington, DE (14 miles from Westtown, PA)
- 8 days ago
Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....
Retail Loss Prevention Customer Service Associate II
- Christiana, DE (23 miles from Westtown, PA)
- 13 days ago
- Christiana, DE (23 miles from Westtown, PA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westtown, PA
Highest Education Level
Customer Services in Westtown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »