Customer Service Jobs in West Chester, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Health Insurance Customer Service Rep (Unlicensed)
- Penllyn, PA (21 miles from West Chester, PA)
- 5 days ago
- Penllyn, PA (21 miles from West Chester, PA)
- 5 days ago
Health Insurance Customer Service Rep (Unlicensed) - ($17.50/ hour) Our client is looking for an unlicensed Health Insurance Customer Service Rep to join their team....
- Swedesboro, NJ (20 miles from West Chester, PA)
- 8 days ago
- Swedesboro, NJ (20 miles from West Chester, PA)
- 8 days ago
local client in their search for an experienced Customer Service Representative....
Personal Lines Customer Service Representative
- West Chester, PA
- 12 days ago
- West Chester, PA
- 12 days ago
service experience (personal lines preferred) Active Property & Casualty license Strong communication, organization, and multitasking skills Why Youll Love It Here: Predictable MondayFriday schedule...
Retail Customer Service Representative/Cashier
- St Davids, PA (11 miles from West Chester, PA)
- 20 days ago
- St Davids, PA (11 miles from West Chester, PA)
- 20 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative (Medicare)
- Philadelphia, PA (23 miles from West Chester, PA)
- 20 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 20 days ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Customer Service Representative
- Philadelphia, PA (23 miles from West Chester, PA)
- 22 days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 22 days ago
JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
Customer Service Representative
- North Wales, PA (24 miles from West Chester, PA)
- 30+ days ago
- North Wales, PA (24 miles from West Chester, PA)
- 30+ days ago
Customer Service Representative Customer Service North Wales, Pennsylvania Direct Hire Jul 23, 2025 Our client is a global leader in the manufacturing and supply of premium Quartz and Solid Surface...
Retail Customer Service Associate
- Philadelphia, PA (23 miles from West Chester, PA)
- 45+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 Franklin Mills Cir, Philadelphia...
Customer Service Representative
- Fort Washington, PA (23 miles from West Chester, PA)
- 45+ days ago
- Fort Washington, PA (23 miles from West Chester, PA)
- 45+ days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA
- Wayne, PA (11 miles from West Chester, PA)
- 60+ days ago
- Wayne, PA (11 miles from West Chester, PA)
- 60+ days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Customer Service Representative
- Chadds Ford, PA (9 miles from West Chester, PA)
- 60+ days ago
- Chadds Ford, PA (9 miles from West Chester, PA)
- 60+ days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Customer Service Representative
- Norristown, PA (17 miles from West Chester, PA)
- 60+ days ago
- Norristown, PA (17 miles from West Chester, PA)
- 60+ days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
- Philadelphia, PA (23 miles from West Chester, PA)
- 90+ days ago
- Philadelphia, PA (23 miles from West Chester, PA)
- 90+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (19 miles from West Chester, PA)
- 90+ days ago
- Wilmington, DE (19 miles from West Chester, PA)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Collingdale, PA (18 miles from West Chester, PA)
- 90+ days ago
- Collingdale, PA (18 miles from West Chester, PA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for West Chester, PA
Moving to West Chester, PA? Find some basic demographic data about West Chester, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Chester, PA
Highest Education Level
Customer Services in West Chester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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