Customer Service Jobs in Wayne, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Chadds Ford, PA (17 miles from Wayne, PA)
- 2 days ago
- Chadds Ford, PA (17 miles from Wayne, PA)
- 2 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
- Pennsauken, NJ (19 miles from Wayne, PA)
- 2 days ago
- Pennsauken, NJ (19 miles from Wayne, PA)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Gilbertsville, PA (19 miles from Wayne, PA)
- 4 days ago
- Gilbertsville, PA (19 miles from Wayne, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative-In Person only
- Bensalem, PA (24 miles from Wayne, PA)
- 4 days ago
- Bensalem, PA (24 miles from Wayne, PA)
- 4 days ago
We are looking to add to our in-office team! What do we offer? -30+ years' experience in the Homeowner's Insurance industry -Team support and training from our experienced and valued staff -All...
Customer Service Representative
- Norristown, PA (6 miles from Wayne, PA)
- 4 days ago
- Norristown, PA (6 miles from Wayne, PA)
- 4 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Will Call Customer Service Representative (CRL)
- Moorestown, NJ (24 miles from Wayne, PA)
- 4 days ago
- Moorestown, NJ (24 miles from Wayne, PA)
- 4 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Bilingual Customer Service Representative
- Philadelphia, PA (14 miles from Wayne, PA)
- 8 days ago
- Philadelphia, PA (14 miles from Wayne, PA)
- 8 days ago
Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...
Customer Service Representative
- Wilmington, DE (24 miles from Wayne, PA)
- 10 days ago
- Wilmington, DE (24 miles from Wayne, PA)
- 10 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Conshohocken, PA (5 miles from Wayne, PA)
- 10 days ago
- Conshohocken, PA (5 miles from Wayne, PA)
- 10 days ago
IAA Holdings, LLC (IAA), excellent customer service is at our core....
Customer Service Representative - Bilingual
- Sellersville, PA (21 miles from Wayne, PA)
- 10 days ago
- Sellersville, PA (21 miles from Wayne, PA)
- 10 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative (Fully In Office)
- Bryn Athyn, PA (18 miles from Wayne, PA)
- 10 days ago
- Bryn Athyn, PA (18 miles from Wayne, PA)
- 10 days ago
As a Customer Service Representative, you will be the backbone of our company and key to keeping our customers happy. Join our team and help us provide the best customer service in the industry!...
ULINE- Customer Service Representative
- Hilltown, PA (19 miles from Wayne, PA)
- 11 days ago
- Hilltown, PA (19 miles from Wayne, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Sellersville, PA (21 miles from Wayne, PA)
- 11 days ago
- Sellersville, PA (21 miles from Wayne, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative Phoenixville, PA
- Phoenixville, PA (7 miles from Wayne, PA)
- 12 days ago
- Phoenixville, PA (7 miles from Wayne, PA)
- 12 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Entry Level Customer Service Representative
- Warminster, PA (20 miles from Wayne, PA)
- 14 days ago
- Warminster, PA (20 miles from Wayne, PA)
- 14 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Demographic Data for Wayne, PA
Moving to Wayne, PA? Find some basic demographic data about Wayne, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wayne, PA
Highest Education Level
Customer Services in Wayne, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »