Customer Service Jobs in Vandergrift, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative - PNC Investments
- Home, PA (23 miles from Vandergrift, PA)
- 3 days ago
- Home, PA (23 miles from Vandergrift, PA)
- 3 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Associate Customer Service Representative
- Home, PA (23 miles from Vandergrift, PA)
- 17 days ago
- Home, PA (23 miles from Vandergrift, PA)
- 17 days ago
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
Customer Service Representative
- Home, PA (23 miles from Vandergrift, PA)
- 24 days ago
- Home, PA (23 miles from Vandergrift, PA)
- 24 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
- Valencia, PA (21 miles from Vandergrift, PA)
- 45+ days ago
- Valencia, PA (21 miles from Vandergrift, PA)
- 45+ days ago
The Customer Service Associate is responsible to greet, wait on and provide service to customers in a polite and efficient manner....
Customer Service Associate - Morning Shift
- North Versailles, PA (21 miles from Vandergrift, PA)
- 90+ days ago
- North Versailles, PA (21 miles from Vandergrift, PA)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Vandergrift, PA
Moving to Vandergrift, PA? Find some basic demographic data about Vandergrift, PA below.
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Salary for Customer Service Jobs in Vandergrift, PA
Highest Education Level
Customer Services in Vandergrift, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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