Customer Service Jobs in Upper Darby, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Runnemede, NJ (12 miles from Upper Darby, PA)
- 13 days ago
- Runnemede, NJ (12 miles from Upper Darby, PA)
- 13 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Associate
- Deptford, NJ (11 miles from Upper Darby, PA)
- 5 days ago
- Deptford, NJ (11 miles from Upper Darby, PA)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...
Licensed Customer Service Representative - PNC Investments
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 10 days ago
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 10 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Retail Loss Prevention Customer Service Associate II
- Talleyville, DE (17 miles from Upper Darby, PA)
- 10 days ago
- Talleyville, DE (17 miles from Upper Darby, PA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fort Washington, PA (12 miles from Upper Darby, PA)
- 10 days ago
- Fort Washington, PA (12 miles from Upper Darby, PA)
- 10 days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Customer Service Representative
- Swedesboro, NJ (14 miles from Upper Darby, PA)
- 11 days ago
- Swedesboro, NJ (14 miles from Upper Darby, PA)
- 11 days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (21 miles from Upper Darby, PA)
- 11 days ago
- Wilmington, DE (21 miles from Upper Darby, PA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (11 miles from Upper Darby, PA)
- 12 days ago
- King of Prussia, PA (11 miles from Upper Darby, PA)
- 12 days ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (9 miles from Upper Darby, PA)
- 13 days ago
- St Davids, PA (9 miles from Upper Darby, PA)
- 13 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 16 days ago
- Philadelphia, PA (5 miles from Upper Darby, PA)
- 16 days ago
Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....
Bilingual Claims Customer Service Representative
- Blue Bell, PA (13 miles from Upper Darby, PA)
- 16 days ago
- Blue Bell, PA (13 miles from Upper Darby, PA)
- 16 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Customer Service Representative
- King of Prussia, PA (11 miles from Upper Darby, PA)
- 16 days ago
- King of Prussia, PA (11 miles from Upper Darby, PA)
- 16 days ago
What You’ll Do: Provide unmatched customer service....
Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA
- Wayne, PA (9 miles from Upper Darby, PA)
- 22 days ago
- Wayne, PA (9 miles from Upper Darby, PA)
- 22 days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Customer Service Representative
- Lansdale, PA (18 miles from Upper Darby, PA)
- 27 days ago
- Lansdale, PA (18 miles from Upper Darby, PA)
- 27 days ago
Job summary : Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and...
Customer Service Representative
- Chadds Ford, PA (18 miles from Upper Darby, PA)
- 30+ days ago
- Chadds Ford, PA (18 miles from Upper Darby, PA)
- 30+ days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Demographic Data for Upper Darby, PA
Moving to Upper Darby, PA? Find some basic demographic data about Upper Darby, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Upper Darby, PA
Highest Education Level
Customer Services in Upper Darby, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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