Customer Service Jobs in Tyrone, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- State College, PA (23 miles from Tyrone, PA)
- 5 days ago
- State College, PA (23 miles from Tyrone, PA)
- 5 days ago
POSITION SPECIFICS Auxiliary and Business Services is seeking a Customer Service Representative to provide essential support for university transportation and parking services, serving as a key liaison...
Customer Service Representative
- State College, PA (23 miles from Tyrone, PA)
- 20 days ago
- State College, PA (23 miles from Tyrone, PA)
- 20 days ago
Interested candidates must be willing to obtain their property and casualty insurance license after hire....
Customer Service Representative
- University Park, PA (23 miles from Tyrone, PA)
- 90+ days ago
- University Park, PA (23 miles from Tyrone, PA)
- 90+ days ago
JOB DESCRIPTION AND POSITION REQUIREMENTS: Customer Service Representatives (support level) provide internal and external customer support for University functions, events, and services including housing...
Demographic Data for Tyrone, PA
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Salary for Customer Service Jobs in Tyrone, PA
Highest Education Level
Customer Services in Tyrone, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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