Customer Service Jobs in Saxonburg, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Personal Lines Customer Service Rep
- Butler, PA (14 miles from Saxonburg, PA)
- 28 days ago
- Butler, PA (14 miles from Saxonburg, PA)
- 28 days ago
We are seeking a Personal Lines Customer Service Rep in the Butler, PA area Responsibilities: -Provide exceptional customer service by responding promptly to client inquiries, addressing concerns, and...
- Valencia, PA (5 miles from Saxonburg, PA)
- 45+ days ago
- Valencia, PA (5 miles from Saxonburg, PA)
- 45+ days ago
The Customer Service Associate is responsible to greet, wait on and provide service to customers in a polite and efficient manner....
- Coraopolis, PA (24 miles from Saxonburg, PA)
- 90+ days ago
- Coraopolis, PA (24 miles from Saxonburg, PA)
- 90+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Associate - Morning Shift
- North Versailles, PA (23 miles from Saxonburg, PA)
- 90+ days ago
- North Versailles, PA (23 miles from Saxonburg, PA)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Saxonburg, PA
Moving to Saxonburg, PA? Find some basic demographic data about Saxonburg, PA below.
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Salary for Customer Service Jobs in Saxonburg, PA
Highest Education Level
Customer Services in Saxonburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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