Customer Service Jobs in Robinson, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Home, PA (23 miles from Robinson, PA)
- 3 days ago
- Home, PA (23 miles from Robinson, PA)
- 3 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative - HCB Ops
- Home, PA (23 miles from Robinson, PA)
- 4 days ago
- Home, PA (23 miles from Robinson, PA)
- 4 days ago
Position Summary Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written...
Retail Customer Service Associate
- Greensburg, PA (22 miles from Robinson, PA)
- 5 days ago
- Greensburg, PA (22 miles from Robinson, PA)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
ULINE- Call Center Representative
- United, PA (23 miles from Robinson, PA)
- 9 days ago
- United, PA (23 miles from Robinson, PA)
- 9 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Licensed Customer Service Representative - PNC Investments
- Home, PA (23 miles from Robinson, PA)
- 9 days ago
- Home, PA (23 miles from Robinson, PA)
- 9 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Customer Service Representative - Bilingual
- United, PA (23 miles from Robinson, PA)
- 23 days ago
- United, PA (23 miles from Robinson, PA)
- 23 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Home, PA (23 miles from Robinson, PA)
- 30+ days ago
- Home, PA (23 miles from Robinson, PA)
- 30+ days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
ULINE- Customer Service Representative
- United, PA (23 miles from Robinson, PA)
- 30+ days ago
- United, PA (23 miles from Robinson, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Patient Registration
- Johnstown, PA (12 miles from Robinson, PA)
- 90+ days ago
- Johnstown, PA (12 miles from Robinson, PA)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Robinson, PA
Moving to Robinson, PA? Find some basic demographic data about Robinson, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Robinson, PA
Highest Education Level
Customer Services in Robinson, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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