Customer Service Jobs in Quakertown, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Boyertown, PA (20 miles from Quakertown, PA)
- 2 days ago
- Boyertown, PA (20 miles from Quakertown, PA)
- 2 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Customer Service Representative
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 4 days ago
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- Limeport, PA (7 miles from Quakertown, PA)
- 4 days ago
- Limeport, PA (7 miles from Quakertown, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Norristown, PA (22 miles from Quakertown, PA)
- 4 days ago
- Norristown, PA (22 miles from Quakertown, PA)
- 4 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Park Avenue Securities Customer Service Associate - Bethlehem, PA
- Bethlehem, PA (9 miles from Quakertown, PA)
- 5 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 5 days ago
Join Park Avenue Securities as a Customer Service Associate! Our Customer Service Specialists provide support to financial professionals and clients via inbound calls to our Service Desk Team....
ULINE- Customer Service Representative
- Walnutport, PA (23 miles from Quakertown, PA)
- 7 days ago
- Walnutport, PA (23 miles from Quakertown, PA)
- 7 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Walnutport, PA (23 miles from Quakertown, PA)
- 11 days ago
- Walnutport, PA (23 miles from Quakertown, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative Phoenixville, PA
- Phoenixville, PA (23 miles from Quakertown, PA)
- 12 days ago
- Phoenixville, PA (23 miles from Quakertown, PA)
- 12 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Entry Level Customer Service Representative
- Warminster, PA (21 miles from Quakertown, PA)
- 14 days ago
- Warminster, PA (21 miles from Quakertown, PA)
- 14 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Representative I
- Limerick, PA (21 miles from Quakertown, PA)
- 16 days ago
- Limerick, PA (21 miles from Quakertown, PA)
- 16 days ago
Overview : The Customer Service Representative supports our company divisions....
Customer Service Representative
- Fort Washington, PA (23 miles from Quakertown, PA)
- 18 days ago
- Fort Washington, PA (23 miles from Quakertown, PA)
- 18 days ago
As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....
Customer Service Representative
- Ivyland, PA (21 miles from Quakertown, PA)
- 22 days ago
- Ivyland, PA (21 miles from Quakertown, PA)
- 22 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2589 SF Job Req ID: 14115 Ingersoll Rand is an equal opportunity employer....
Insurance Specialist - Customer Service Representative
- Fort Washington, PA (23 miles from Quakertown, PA)
- 24 days ago
- Fort Washington, PA (23 miles from Quakertown, PA)
- 24 days ago
Required Experience: Property and Casualty License in the State of PA Preferred College degree preferred or equivalent years of industry experience and high school diploma. 3-5 years of experience in...
Customer Service Representative
- Fort Washington, PA (23 miles from Quakertown, PA)
- 24 days ago
- Fort Washington, PA (23 miles from Quakertown, PA)
- 24 days ago
Demonstrated relationship-building skills evaluating individual insurance needs and offering appropriate products/solutions relating to personal lines of umbrella coverage....
Call Center Collections / Customer Service Representative - #45980
- Allentown, PA (12 miles from Quakertown, PA)
- 30+ days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 30+ days ago
Job Summary:We are searching for polite, professional Call Center Collections / Customer Service Representative Agents to represent our clients professionally by providing remarkable service to their...
Demographic Data for Quakertown, PA
Moving to Quakertown, PA? Find some basic demographic data about Quakertown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Quakertown, PA
Highest Education Level
Customer Services in Quakertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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