Customer Service Jobs in Pottstown, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Boyertown, PA (7 miles from Pottstown, PA)
- 2 days ago
- Boyertown, PA (7 miles from Pottstown, PA)
- 2 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Customer Service Representative
- Gilbertsville, PA (3 miles from Pottstown, PA)
- 4 days ago
- Gilbertsville, PA (3 miles from Pottstown, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- Limeport, PA (19 miles from Pottstown, PA)
- 4 days ago
- Limeport, PA (19 miles from Pottstown, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Norristown, PA (17 miles from Pottstown, PA)
- 4 days ago
- Norristown, PA (17 miles from Pottstown, PA)
- 4 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Conshohocken, PA (20 miles from Pottstown, PA)
- 10 days ago
- Conshohocken, PA (20 miles from Pottstown, PA)
- 10 days ago
IAA Holdings, LLC (IAA), excellent customer service is at our core....
ULINE- Customer Service Representative
- Hilltown, PA (19 miles from Pottstown, PA)
- 11 days ago
- Hilltown, PA (19 miles from Pottstown, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Sellersville, PA (17 miles from Pottstown, PA)
- 11 days ago
- Sellersville, PA (17 miles from Pottstown, PA)
- 11 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative Phoenixville, PA
- Phoenixville, PA (10 miles from Pottstown, PA)
- 12 days ago
- Phoenixville, PA (10 miles from Pottstown, PA)
- 12 days ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Customer Service Representative I
- Limerick, PA (5 miles from Pottstown, PA)
- 16 days ago
- Limerick, PA (5 miles from Pottstown, PA)
- 16 days ago
Overview : The Customer Service Representative supports our company divisions....
Customer Service Representative
- West Chester, PA (18 miles from Pottstown, PA)
- 16 days ago
- West Chester, PA (18 miles from Pottstown, PA)
- 16 days ago
Customer Service Representative is a detailed-oriented teammember who helps the Bank build an army of raving fans....
Customer Service Representative
- Fort Washington, PA (23 miles from Pottstown, PA)
- 18 days ago
- Fort Washington, PA (23 miles from Pottstown, PA)
- 18 days ago
As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....
Insurance Specialist - Customer Service Representative
- Fort Washington, PA (23 miles from Pottstown, PA)
- 24 days ago
- Fort Washington, PA (23 miles from Pottstown, PA)
- 24 days ago
Required Experience: Property and Casualty License in the State of PA Preferred College degree preferred or equivalent years of industry experience and high school diploma. 3-5 years of experience in...
Customer Service Representative
- Fort Washington, PA (23 miles from Pottstown, PA)
- 24 days ago
- Fort Washington, PA (23 miles from Pottstown, PA)
- 24 days ago
Demonstrated relationship-building skills evaluating individual insurance needs and offering appropriate products/solutions relating to personal lines of umbrella coverage....
Retail Customer Service Associate
- Temple, PA (17 miles from Pottstown, PA)
- 30+ days ago
- Temple, PA (17 miles from Pottstown, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5314 Allentown Pike, Temple, PA...
Customer Service Representative II
- Kng of Prussa, PA (16 miles from Pottstown, PA)
- 45+ days ago
- Kng of Prussa, PA (16 miles from Pottstown, PA)
- 45+ days ago
Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....
Demographic Data for Pottstown, PA
Moving to Pottstown, PA? Find some basic demographic data about Pottstown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pottstown, PA
Highest Education Level
Customer Services in Pottstown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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