Customer Service Jobs in Pittsburgh, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
ULINE- Customer Service Representative
- United, PA (23 miles from Pittsburgh, PA)
- 3 days ago
- United, PA (23 miles from Pittsburgh, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Apply today to become a Health Care Customer Service, Associate!...
Remote WorkCustomer Service Representative - Patient Registration
- Pittsburgh, PA
- 12 days ago
- Pittsburgh, PA
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative-Pharmacy MTM Services- Temporary- WFH
- Pittsburgh, PA
- 17 days ago
- Pittsburgh, PA
- 17 days ago
Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...
- Valencia, PA (23 miles from Pittsburgh, PA)
- 25 days ago
- Valencia, PA (23 miles from Pittsburgh, PA)
- 25 days ago
The Customer Service Associate is responsible to greet, wait on and provide service to customers in a polite and efficient manner....
Retail Customer Service Associate
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 30+ days ago
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
Retail Customer Service Associate
- Washington, PA (23 miles from Pittsburgh, PA)
- 30+ days ago
- Washington, PA (23 miles from Pittsburgh, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 80 Trinity Point Dr, Washington,...
Customer Service Representative
- United, PA (23 miles from Pittsburgh, PA)
- 30+ days ago
- United, PA (23 miles from Pittsburgh, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 90+ days ago
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 90+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Associate - Morning Shift
- North Versailles, PA (4 miles from Pittsburgh, PA)
- 90+ days ago
- North Versailles, PA (4 miles from Pittsburgh, PA)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Washington, PA (23 miles from Pittsburgh, PA)
- 90+ days ago
- Washington, PA (23 miles from Pittsburgh, PA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Assist customers by effectively resolving all customer service issues....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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