Customer Service Jobs in Pittsburgh, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative-Pharmacy MTM Services- Temporary- WFH
- Pittsburgh, PA
- 4 days ago
- Pittsburgh, PA
- 4 days ago
Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...
Customer Service Representative
- Glenshaw, PA (12 miles from Pittsburgh, PA)
- 6 days ago
- Glenshaw, PA (12 miles from Pittsburgh, PA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Here, a commitment to customer service and quality is expected....
Customer Service Representative - Patient Registration - Team Lead
- Pittsburgh, PA
- 12 days ago
- Pittsburgh, PA
- 12 days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
ULINE- Customer Service Representative
- United, PA (23 miles from Pittsburgh, PA)
- 13 days ago
- United, PA (23 miles from Pittsburgh, PA)
- 13 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative Pittsburgh, PA PSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in Philadelphia, PA The ideal candidate will have...
Customer Service Representative - Bilingual
- United, PA (23 miles from Pittsburgh, PA)
- 20 days ago
- United, PA (23 miles from Pittsburgh, PA)
- 20 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Cheswick, PA (15 miles from Pittsburgh, PA)
- 30+ days ago
- Cheswick, PA (15 miles from Pittsburgh, PA)
- 30+ days ago
Answer customer service calls within defined Key Performance Indicators....
Customer Service Rep CCBH - Various Schedules
- Pittsburgh, PA
- 30+ days ago
- Pittsburgh, PA
- 30+ days ago
Document inquiries in accordance with Community Care Customer Service guidelines....
- McKnight, PA (14 miles from Pittsburgh, PA)
- 45+ days ago
- McKnight, PA (14 miles from Pittsburgh, PA)
- 45+ days ago
Here, a commitment to customer service and quality is expected....
Bilingual Customer Service Representative
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 45+ days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 45+ days ago
service skills Comfortable working in a fast-paced, office-based environment Familiarity with Windows-based computer systems Preferred: 1+ year of customer service, medical office, or call center experience...
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 60+ days ago
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 60+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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