Customer Service Jobs in Phoenixville, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Phoenixville, PA
- Phoenixville, PA
- 15 hours ago
- Phoenixville, PA
- 15 hours ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
Entry Level Customer Service Representative
- Warminster, PA (23 miles from Phoenixville, PA)
- 2 days ago
- Warminster, PA (23 miles from Phoenixville, PA)
- 2 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Representative (Level 1
- Collegeville, PA (5 miles from Phoenixville, PA)
- 2 days ago
- Collegeville, PA (5 miles from Phoenixville, PA)
- 2 days ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Customer Service Representative I
- Limerick, PA (4 miles from Phoenixville, PA)
- 4 days ago
- Limerick, PA (4 miles from Phoenixville, PA)
- 4 days ago
Overview : The Customer Service Representative supports our company divisions....
Customer Service Representative
- West Chester, PA (11 miles from Phoenixville, PA)
- 4 days ago
- West Chester, PA (11 miles from Phoenixville, PA)
- 4 days ago
Customer Service Representative is a detailed-oriented teammember who helps the Bank build an army of raving fans....
Customer Service Representative
- Warminster, PA (23 miles from Phoenixville, PA)
- 4 days ago
- Warminster, PA (23 miles from Phoenixville, PA)
- 4 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative (Level 1 - Vaccines)
- Collegeville, PA (5 miles from Phoenixville, PA)
- 4 days ago
- Collegeville, PA (5 miles from Phoenixville, PA)
- 4 days ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Customer Service Representative
- Bala Cynwyd, PA (16 miles from Phoenixville, PA)
- 5 days ago
- Bala Cynwyd, PA (16 miles from Phoenixville, PA)
- 5 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 6 days ago
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 6 days ago
As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....
Customer Service Representative - Return Agent - Philadelphia International Airport
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 7 days ago
- Philadelphia, PA (21 miles from Phoenixville, PA)
- 7 days ago
Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...
Customer Service Representative (Medicare)
- Middle City West, PA (21 miles from Phoenixville, PA)
- 9 days ago
- Middle City West, PA (21 miles from Phoenixville, PA)
- 9 days ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Customer Service Representative
- Ivyland, PA (23 miles from Phoenixville, PA)
- 9 days ago
- Ivyland, PA (23 miles from Phoenixville, PA)
- 9 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2589 SF Job Req ID: 14115 Ingersoll Rand is an equal opportunity employer....
Umbrella Insurance Customer Service Representative
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 11 days ago
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 11 days ago
Dental insurance Flexible spending account Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer service Property & Casualty License Communication skills...
Insurance Specialist Customer Service Representative
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 11 days ago
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 11 days ago
Immediate need for a talented Insurance Specialist Customer Service Representative....
Insurance Specialist - Customer Service Representative
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 12 days ago
- Fort Washington, PA (15 miles from Phoenixville, PA)
- 12 days ago
Required Experience: Property and Casualty License in the State of PA Preferred College degree preferred or equivalent years of industry experience and high school diploma. 3-5 years of experience in...
Demographic Data for Phoenixville, PA
Moving to Phoenixville, PA? Find some basic demographic data about Phoenixville, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Phoenixville, PA
Highest Education Level
Customer Services in Phoenixville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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