Customer Service Jobs in Philadelphia, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 4 hours ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 4 hours ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- Saint Davids, PA (14 miles from Philadelphia, PA)
- 10 hours ago
- Saint Davids, PA (14 miles from Philadelphia, PA)
- 10 hours ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Runnemede, NJ (8 miles from Philadelphia, PA)
- 1 day ago
- Runnemede, NJ (8 miles from Philadelphia, PA)
- 1 day ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative - Orders
- Trevose, PA (17 miles from Philadelphia, PA)
- 3 days ago
- Trevose, PA (17 miles from Philadelphia, PA)
- 3 days ago
If you're detail-oriented, enjoy problem-solving, and have a passion for delivering excellent customer service, we'd love to have you on our team!...
Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (22 miles from Philadelphia, PA)
- 3 days ago
- Talleyville, DE (22 miles from Philadelphia, PA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Claims Customer Service Representative
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 3 days ago
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 3 days ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...
Customer Service Representative
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 4 days ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 4 days ago
What You’ll Do: Provide unmatched customer service....
Umbrella Insurance Customer Service Representative
- Fort Washington, PA (12 miles from Philadelphia, PA)
- 7 days ago
- Fort Washington, PA (12 miles from Philadelphia, PA)
- 7 days ago
Property and casualty insurance license is preferred but not required. Reasons to Apply: Opportunity to work with a dynamic team in a growing industry....
Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA
- Wayne, PA (14 miles from Philadelphia, PA)
- 9 days ago
- Wayne, PA (14 miles from Philadelphia, PA)
- 9 days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Customer Service Representative
- Lansdale, PA (20 miles from Philadelphia, PA)
- 14 days ago
- Lansdale, PA (20 miles from Philadelphia, PA)
- 14 days ago
Job summary : Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and...
Customer Service Representative
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 18 days ago
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 18 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
- Pennsauken, NJ (5 miles from Philadelphia, PA)
- 18 days ago
- Pennsauken, NJ (5 miles from Philadelphia, PA)
- 18 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Churchville, PA (18 miles from Philadelphia, PA)
- 20 days ago
- Churchville, PA (18 miles from Philadelphia, PA)
- 20 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Norristown, PA (15 miles from Philadelphia, PA)
- 20 days ago
- Norristown, PA (15 miles from Philadelphia, PA)
- 20 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Philadelphia, PA
Highest Education Level
Customer Services in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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