Customer Service Jobs in Philadelphia, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 1 day ago
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 1 day ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Customer Service Representative Part Time
- Voorhees, NJ (13 miles from Philadelphia, PA)
- 1 day ago
- Voorhees, NJ (13 miles from Philadelphia, PA)
- 1 day ago
Customer Service Representative - Part Time Bovio Rubino Service is seeking an outgoing and service-driven professional to join our team as a Customer Service Representative....
Customer Service Representative Full Time
- Voorhees, NJ (13 miles from Philadelphia, PA)
- 1 day ago
- Voorhees, NJ (13 miles from Philadelphia, PA)
- 1 day ago
Customer Service Representative - Full Time Bovio Rubino Service is seeking an outgoing and service-driven professional to join our team as a Customer Service Representative....
- Pennsauken, NJ (5 miles from Philadelphia, PA)
- 1 day ago
- Pennsauken, NJ (5 miles from Philadelphia, PA)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Churchville, PA (18 miles from Philadelphia, PA)
- 3 days ago
- Churchville, PA (18 miles from Philadelphia, PA)
- 3 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative-In Person only
- Bensalem, PA (15 miles from Philadelphia, PA)
- 3 days ago
- Bensalem, PA (15 miles from Philadelphia, PA)
- 3 days ago
We are looking to add to our in-office team! What do we offer? -30+ years' experience in the Homeowner's Insurance industry -Team support and training from our experienced and valued staff -All...
Customer Service Representative
- Norristown, PA (15 miles from Philadelphia, PA)
- 3 days ago
- Norristown, PA (15 miles from Philadelphia, PA)
- 3 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Will Call Customer Service Representative (CRL)
- Moorestown, NJ (11 miles from Philadelphia, PA)
- 3 days ago
- Moorestown, NJ (11 miles from Philadelphia, PA)
- 3 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...
Customer Service Representative
- Wilmington, DE (24 miles from Philadelphia, PA)
- 8 days ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Conshohocken, PA (11 miles from Philadelphia, PA)
- 8 days ago
- Conshohocken, PA (11 miles from Philadelphia, PA)
- 8 days ago
IAA Holdings, LLC (IAA), excellent customer service is at our core....
Customer Service Representative (Fully In Office)
- Bryn Athyn, PA (13 miles from Philadelphia, PA)
- 9 days ago
- Bryn Athyn, PA (13 miles from Philadelphia, PA)
- 9 days ago
As a Customer Service Representative, you will be the backbone of our company and key to keeping our customers happy. Join our team and help us provide the best customer service in the industry!...
Customer Service Representative - Bilingual
- Churchville, PA (18 miles from Philadelphia, PA)
- 10 days ago
- Churchville, PA (18 miles from Philadelphia, PA)
- 10 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Churchville, PA (18 miles from Philadelphia, PA)
- 10 days ago
- Churchville, PA (18 miles from Philadelphia, PA)
- 10 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Personal Lines Customer Service Representative (CSR)/Account Manager
- Burlington, NJ (19 miles from Philadelphia, PA)
- 11 days ago
- Burlington, NJ (19 miles from Philadelphia, PA)
- 11 days ago
Job Description: Responsible for the prompt, efficient, and effective processing and management of producers' and customers' requests for quotes, renewals, endorsements, claims (as a back-up...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Philadelphia, PA
Highest Education Level
Customer Services in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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