Customer Service Jobs in North Wales, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Feasterville Trevose, PA (14 miles from North Wales, PA)
- 3 hours ago
- Feasterville Trevose, PA (14 miles from North Wales, PA)
- 3 hours ago
English/Russian speaking would be the best.****Process applications during open enrollment.****Conduct professional telephone conversations to service new and existing clients.****Very organized...
Loss Prevention Customer Service Associate II
- Plymouth Meeting, PA (6 miles from North Wales, PA)
- 1 day ago
- Plymouth Meeting, PA (6 miles from North Wales, PA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, RMA
- Quakertown, PA (18 miles from North Wales, PA)
- 4 days ago
- Quakertown, PA (18 miles from North Wales, PA)
- 4 days ago
service....
Customer Service Representative
- Philadelphia, PA (17 miles from North Wales, PA)
- 5 days ago
- Philadelphia, PA (17 miles from North Wales, PA)
- 5 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
ULINE- Customer Service Representative
- Trumbauersville, PA (16 miles from North Wales, PA)
- 6 days ago
- Trumbauersville, PA (16 miles from North Wales, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- Churchville, PA (12 miles from North Wales, PA)
- 6 days ago
- Churchville, PA (12 miles from North Wales, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Center Valley, PA (24 miles from North Wales, PA)
- 7 days ago
- Center Valley, PA (24 miles from North Wales, PA)
- 7 days ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
Customer Service Representative
- Bensalem, PA (17 miles from North Wales, PA)
- 8 days ago
- Bensalem, PA (17 miles from North Wales, PA)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- West Chester, PA (24 miles from North Wales, PA)
- 11 days ago
- West Chester, PA (24 miles from North Wales, PA)
- 11 days ago
Insurance Agency CSR (West Chester) 15 brintons bridge road compensation: negotiable with experience employment type: experience level: mid level job title: Personal Lines Account Manager PT work for...
Customer Service Representative (Insurance)
- Cherry Hill, NJ (22 miles from North Wales, PA)
- 15 days ago
- Cherry Hill, NJ (22 miles from North Wales, PA)
- 15 days ago
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
Customer Service Representative CHMG
- Folsom, PA (21 miles from North Wales, PA)
- 15 days ago
- Folsom, PA (21 miles from North Wales, PA)
- 15 days ago
Updates job knowledge by participating in annual customer service training....
Video Customer Service Rep - Mid Shift
- Warminster, PA (9 miles from North Wales, PA)
- 19 days ago
- Warminster, PA (9 miles from North Wales, PA)
- 19 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Representative Specialist Sr
- Philadelphia, PA (17 miles from North Wales, PA)
- 19 days ago
- Philadelphia, PA (17 miles from North Wales, PA)
- 19 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
- Philadelphia, PA (17 miles from North Wales, PA)
- 19 days ago
- Philadelphia, PA (17 miles from North Wales, PA)
- 19 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Sellersville, PA (11 miles from North Wales, PA)
- 25 days ago
- Sellersville, PA (11 miles from North Wales, PA)
- 25 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for North Wales, PA
Moving to North Wales, PA? Find some basic demographic data about North Wales, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Wales, PA
Highest Education Level
Customer Services in North Wales, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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