Customer Service Jobs in New Hope, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 30 Jobs

Retail Customer Service Associate

  • Langhorne, PA (13 miles from New Hope, PA)
  • 4 hours ago
  • Langhorne, PA (13 miles from New Hope, PA)
  • 4 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1717 E Lincoln Hwy, Langhorne, PA...

Customer Service Representative

  • Fort Washington, PA (18 miles from New Hope, PA)
  • 3 days ago
  • Fort Washington, PA (18 miles from New Hope, PA)
  • 3 days ago

Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....

Customer Service Associate

  • Fairless Hills, PA (15 miles from New Hope, PA)
  • 3 days ago
  • Fairless Hills, PA (15 miles from New Hope, PA)
  • 3 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Trenton, NJ (16 miles from New Hope, PA)
  • 6 days ago
  • Trenton, NJ (16 miles from New Hope, PA)
  • 6 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Phillipsburg, NJ (24 miles from New Hope, PA)
  • 7 days ago
  • Phillipsburg, NJ (24 miles from New Hope, PA)
  • 7 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Bilingual Claims Customer Service Representative

  • Blue Bell, PA (19 miles from New Hope, PA)
  • 8 days ago
  • Blue Bell, PA (19 miles from New Hope, PA)
  • 8 days ago

As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established...

Customer Service Representative

  • Whitehouse Station, NJ (21 miles from New Hope, PA)
  • 10 days ago
  • Whitehouse Station, NJ (21 miles from New Hope, PA)
  • 10 days ago

The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...

Umbrella Insurance Customer Service Representative

  • Fort Washington, PA (18 miles from New Hope, PA)
  • 12 days ago
  • Fort Washington, PA (18 miles from New Hope, PA)
  • 12 days ago

Property and casualty insurance license is preferred but not required. Reasons to Apply: Opportunity to work with a dynamic team in a growing industry....

Associate Customer Service Representative

  • Trenton, NJ (16 miles from New Hope, PA)
  • 15 days ago
  • Trenton, NJ (16 miles from New Hope, PA)
  • 15 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

ULINE- Call Center Representative

  • Trumbauersville, PA (20 miles from New Hope, PA)
  • 18 days ago
  • Trumbauersville, PA (20 miles from New Hope, PA)
  • 18 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Lansdale, PA (17 miles from New Hope, PA)
  • 19 days ago
  • Lansdale, PA (17 miles from New Hope, PA)
  • 19 days ago

Job summary : Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Trenton, NJ (16 miles from New Hope, PA)
  • 21 days ago
  • Trenton, NJ (16 miles from New Hope, PA)
  • 21 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Somerville, NJ (23 miles from New Hope, PA)
  • 22 days ago
  • Somerville, NJ (23 miles from New Hope, PA)
  • 22 days ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Customer Service Representative

  • Trenton, NJ (16 miles from New Hope, PA)
  • 23 days ago
  • Trenton, NJ (16 miles from New Hope, PA)
  • 23 days ago

Company :** Highmark Inc. **Job Description :** Service FEP customers **Pay Range Minimum:** $19.27 **Pay Range Maximum:** $26.88 _Base pay is determined by a variety of factors including a...

Customer Service Representative

  • Churchville, PA (11 miles from New Hope, PA)
  • 25 days ago
  • Churchville, PA (11 miles from New Hope, PA)
  • 25 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Demographic Data for New Hope, PA

Moving to New Hope, PA? Find some basic demographic data about New Hope, PA below.


Local
National
14,301
456
Medium/Sm

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in New Hope, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Hope, PA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Hope, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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